Are you on the lookout for distant chat agent jobs the place you don’t have to speak on the cellphone? Maintain studying; this submit has you coated.
Again once I was in faculty, I labored for a telemarketing firm. Whereas the gig itself was versatile and paid properly, it exhausted me. As a rule, folks didn’t wish to converse on the cellphone (which I get), so I must cope with their anger, irritation, and plenty of curse phrases and hang-ups.
Over time, I dreaded moving into to work. After faculty, I labored for Medicaid doing prior authorization for nursing visits and residential medical gear. Once more, I used to be on the cellphone for lengthy intervals coping with disgruntled suppliers — no enjoyable!
Whereas many work-at-home jobs are phone-based, the Web has opened up a brand new breed of customer support that doesn’t require being on the cellphone. In truth, stay customer support chat is turning into increasingly more standard on daily basis. A few of these chat agent jobs require background information of a particular space, and plenty of of them require you to sort a sure variety of phrases per minute, so be sure you learn the entire high-quality print earlier than making use of.
What Are the Necessities For Being a Distant Chat Agent?
To grow to be a web based chat agent, most firms require candidates to have a highschool diploma or GED, wonderful written communication expertise, and a quick and correct typing pace. Many firms additionally require at the least one yr of customer support expertise; nonetheless, there are some firms that may rent freshmen with none expertise. You’ll additionally want a pc or laptop computer, a hard-wired, dependable web connection, and a quiet workspace free from distractions.
16 Distant Chat Agent Jobs You Can Do From Dwelling
Distant chat agent jobs are in excessive demand. There are normally extra candidates than there are open positions. If you happen to’re set on being a chat agent, you’ll have to test with these firms continuously to see if any new openings come up. If they provide e mail job alerts, I extremely recommend signing up for them so that you just don’t miss any new openings.
1. The Chat Store – Reside Chat Agent
The Chat Store sometimes has openings for stay chat brokers. For these do business from home positions, it’s essential to meet the next standards:
- You have to be a quick and correct typist (65 WPM to 80 WPM) with wonderful communication expertise.
- The Chat Store solely hires within the UK, Florida, Georgia, Tennessee, and Texas.
- In accordance with Glassdoor.com, the common wage is $21 per hour; these are W2 positions.
2. Concentrix – Dwelling Agent
Concentrix gives enterprise options to all kinds of firms, and generally they contract with firms who want distant chat brokers. These positions are inclined to fill quick, so that you’ll wish to test with them periodically for openings.
- On-line chat associates are accountable for offering primary to complicated buyer and technical help.
- Hires in most states within the US, in addition to world areas.
- Pay is at the least $10 per hour; these are W2 roles.
3. Guitar Middle – CHAT Agent
Guitar Middle sometimes has full-time distant and hybrid job openings for distant chat and gross sales brokers. These positions are usually location-dependent, and brokers should have the next {qualifications}:
- Candidates have to be music lovers and have a ardour for serving to folks.
- You’ll want a highschool diploma or GED and at the least two years of expertise.
- You need to be capable to sort 30 phrases per minute (WPM).
- Use the key phrase distant whenever you’re looking out on their web site.
4. LiveChat – Help Hero
LiveChat sometimes has distant job openings for help heroes (chat brokers). The pay price for this function is unknown, however LiveChat receives a 3.9-star score on Glassdoor.com.
- You’ll want quick and correct typing expertise, at the least 40 WPM.
- Should have an ideal command of the English language.
LiveWorld hires part-time social media brokers to carry out duties like social media moderation, buyer help, engagement, and monitoring.
- Should have 2-3 years of expertise in on-line moderation and robust typing expertise.
- Should have the supply to work some nights, weekends, and holidays.
- The common pay price is $20 per hour.
6. ModSquad – Mods
ModSquad contributors focus on digital engagement, equivalent to moderating content material, chatting with prospects, managing communities, dealing with buyer help, and updating social media accounts.
- On this function, you’ll work as an unbiased contractor.
- You’ll be able to create your personal schedule and choose the tasks you’re employed on.
- Presently has contractors in 90 international locations all over the world in 50 completely different languages.
- The common pay is $21 per hour.
Associated Content material: Distant Discussion board and Chat Moderator Jobs
7. The Trevor Challenge – Chat and Textual content Counselors
The Trevor Challenge is a useful resource for LGBTQ youth who want emotional help. They rent on-line chat and textual content counselors to assist LGBTQ youth across the clock.
For these positions. it’s essential to:
- Have wonderful, quick, and assertive communication expertise.
- They rent in america and Mexico and are open 24/7, 12 months a yr.
- These are W2 positions that include advantages.
8. OutPLEX – Buyer Service Rep
OutPLEX hires on-line chat help brokers within the US, Columbia, and the Dominican Republic. Brokers could have to make cellphone calls to resolve points. For these positions, it is best to:
- Have the ability to sort 30-50 WPM with zero errors.
- You’ll want a highschool diploma and a Home windows Working System.
- Should have wonderful spelling, grammar, and communication expertise.
- The common pay is $18 per hour.
9. Site123 – Gross sales Chat Specialist
Site123 hires US-based distant gross sales chat specialists to help prospects through chat and e mail. To use for these roles, you’ll have to submit a resume to [email protected]
- Have to be tech-savvy and perceive the web site builder area.
- It’s good to have confirmed expertise in gross sales and customer support.
- Have to be educated of social media platforms like Fb, Twitter, and LinkedIn.
10. SiteStaff – Chat Host
SiteStaff hires skilled chat hosts who’re in a position to deal with 3-4 ongoing conversations on the similar time.
- You have to be situated in Denver, Colorado.
- Should be capable to sort 65-75+ WPM.
- You need to have wonderful punctuation, grammar, and spelling.
- Bonus factors in case you’re bilingual.
11. Foundever – Buyer Service Brokers
Foundever, previously Sitel Group, hires full-time and part-time W2 workers to supply customer support to manufacturers from across the globe.
- Many roles embody cellphone work, however they do sometimes have chat, e mail, and social media positions out there.
- You need to have a Home windows working desktop laptop or laptop computer, a high-speed web connection, and a USB headset.
- The common pay price is $17 per hour.
- They don’t settle for candidates from California, Washington, or New York.
12. Hopper – Journey Expertise Brokers
Hopper hires full-time brokers with at the least two years of expertise utilizing a worldwide distribution system (Sabre, Apollo, or Amadeus).
- On this function, you’ll help prospects utilizing e mail and chat.
- Hopper affords a aggressive wage and in depth advantages, together with medical insurance.
- They rent workers from all all over the world.
13. Reynolds and Reynolds – Chat Operators
Reynolds and Reynolds hires full-time US-based chat operators to interact in on-line conversations with prospects, with the tip aim being to transform these conversations into leads and gross sales for his or her consumer. These roles are location-dependent and require:
- Typing pace of 35-40 WPM.
- Should have your personal laptop or laptop computer with a webcam and web entry.
- Pay for these positions is $13 per hour.
14. Wayfair – Chat Gross sales Brokers
Wayfair hires distant employees from the US, Canada, Germany, India, Poland, the UK, China, and Eire. For these distant chat jobs, you’ll want:
- Typing pace of 45 WPM.
- Two years of gross sales or service expertise.
- Have to be comfy working in a fast-paced surroundings dealing with a number of chat messages directly.
- The place comes with hourly pay and month-to-month bonuses, and your gear is offered.
15. Elite Physique Sculpture – Reside Chat Consultant
Elite Physique Sculpture hires full-time stay chat reps to supply distinctive customer support to its shoppers by way of its CRM device. For this function, it’s essential to have the next {qualifications}:
- Typing pace of 60+ WPM.
- A minimum of one yr of gross sales expertise.
- Glorious written and verbal communication expertise; being bilingual is a plus!
- The place comes with advantages and perks.
16. Upwork – Chat Help Specialist Jobs
Upwork is a contract market the place freelancers can join with firms that want their expertise. With Upwork, you’ll be able to create a profile that showcases your expertise and experience, and it’s also possible to browse freelance assignments on the positioning and submit bids for gigs that you just’d wish to work on.
One chat agent job that I discovered was for a chat agent to reply questions on insurance coverage through textual content, e mail, and thru their app, and the pay price was $12.50-$22.00 per hour.
Upwork does cost a charge for utilizing their platform, and charges might be seen under:
- $0-$500 in earnings – 20% service charge
- $500.01-$10,000 in earnings – 10% service charge
- $10,000.01 or extra in earnings – 5% service charge
Different Methods to Discover On-line Chat Jobs
If you happen to’re searching the online and see {that a} web site has a stay chat agent field operate, look on their profession web page and see in the event that they rent distant chat brokers. Some firms use third-party employers to fill their chat agent positions, however others rent in-house. And a few chat agent capabilities are automated by way of synthetic intelligence (AI), however it’s value exploring to see if the corporate may be hiring. You’ll be able to normally discover a hyperlink to the corporate’s profession web page of their web site’s footer.
One other avenue to discover is staffing web sites like Robert Half, Conduent, Kelly Companies, and Adecco. Not solely have they got distant job openings, however you’ll be able to different discover these one-off job alternatives for chat help brokers.
Can You Tolerate a Little Telephone Work?
If you happen to’re on the lookout for extra chat agent jobs, try FlexJobs – they’ve many to select from. Simply just be sure you completely learn the job description. Many stay chat agent jobs require some cellphone help, so in case you’re towards being on the cellphone, you’ll wish to ensure that the place is 100% on-line chat, e mail, and social media.
In case you are OK answering some inbound cellphone calls, firms like 5CA, Amazon, Apple, NexRep, Omni Interactions, OneSupport, Smith.ai, and Wrrk supply residence chat jobs that mix cellphone, e mail, chat, and social media work.
Get Paid For Sexting?
One phrase of warning: cellphone actresses’ chat agent jobs are intercourse chat operator jobs. I would like you to know what you’re making use of for in case you run throughout these job postings. I don’t cowl this chance or cellphone intercourse jobs on the positioning. If you happen to’re excited about working from residence as a chat intercourse operator, WAH Adventures has a listing of hiring firms.
Conclusion
As increasingly more firms go surfing with their companies, increasingly more work-from-home chat agent jobs might be out there. I’ll proceed to replace this record as new jobs pop up.
You should definitely join our publication; the place we ship out extra distant chat job alternatives!
Do you’ve got a distant chat help job? Which firm did you’re employed for? Drop us a observe; we’d love to listen to from you!
Initially printed January 21, 2015. Content material up to date Might 2023.