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Wednesday, October 30, 2024

Disrespectful Purchasers — Millo.co


00:00.00

Preston Lee

Hey and welcome again to a different episode of freelance to founder. My identify is Preston Lee with milo.co and becoming a member of me on the air right now as nearly at all times is my good buddy Clay Mosley from gettrified.com hey Clay nearly at all times.

 

00:14.26

Clay

How’s it going nearly nearly so I attempt I attempt to make it most. Ah you already know sorry sorry I’m I may need some like.

 

00:18.71

Preston Lee

Oh I do I shouldn’t have modified that I say at all times.

 

00:26.88

Clay

Ah sorry I’ve like points arising with my my daughter and nanny yeah, that’s not an excuse however you already know, ah ah, ah.

 

00:30.10

Preston Lee

Um, no, that’s that’s positive man that’s life like I yeah comprehend it’s all good and um I didn’t imply something by that. Though you’ve gotten had quite thrilling issues taking place these days. You moved workplaces.

 

00:45.38

Clay

Um I did yeah.

 

00:45.69

Preston Lee

Clearly Parenthood is at all times an Ever-ch altering sport. So dude I really feel you we’ve each canceled on one another lots. So and and naturally our friends are probably the most forgiving. Ah so yeah, we we admire We admire our friends who generally we each must cancel as a result of you already know we’re dads and we’re operating companies and.

 

01:02.30

Clay

However.

 

01:03.70

Preston Lee

And this present is one thing we form of largely do for enjoyable and to assist folks out. Um, however we love being right here so anyway, talking of great friends. We now have name who’s becoming a member of us from Germany initially from Eire welcome to the present.

 

01:16.54

Cathal Meenagh

Um, hey thanks for having me.

 

01:20.40

Preston Lee

So excited to have you ever and talked about that you just’re a longtime listener to the present listening for a 12 months or so and we simply actually actually deeply admire that you just and all of the listeners on the market taking outing of your day to take heed to us.

 

01:30.62

Cathal Meenagh

Yeah, completely And and I wish to thanks guys for it I’m I’m thanking you on behalf of all of the listeners I understand how loopy busy you guys are so yeah, taking the outing of your days to do That is a lot appreciated.

 

01:41.66

Preston Lee

Properly we admire you being right here too. Let’s dive into your corporation. Slightly bit inform us what you’re engaged on how lengthy you’ve been in enterprise for your self if it’s a pull full time half time facet hustle form of factor. What’s the scenario. Okay.

 

01:42.74

Clay

Yeah, we admire it.

 

01:55.21

Cathal Meenagh

Yeah, positive so I’m working um a facet hustle proper now I’m the founding father of autopilot consultants. Um, we assist software program gross sales groups assist use their crm higher their buyer relationship administration software program. Um, and the rationale why I began this enterprise is as a result of I’ve labored for two software program gross sales groups already. Um and I solved numerous issues for them so far as utilizing their crm higher um sending emails from their Crm Automated numerous the responses and automatic numerous the workflows that they’ve and it introduced numerous worth to each groups and the connection that numerous gross sales guys have with their gross sales managers associated to the crm is um, fairly ah strained. Let’s say. Oftentimes the gross sales supervisor has to nag their gross sales crew to verify it’s at all times updated and say and gross sales guys actually hate getting nagged in order that’s a relationship that might be higher improved particularly as a result of um, this sort of software program is just isn’t low cost. In order that’s form of the factor that I do.

 

02:48.47

Preston Lee

Yeah, yeah.

 

02:59.20

Preston Lee

Yeah I really like that we’ve talked I believe it was simply certainly one of our most up-to-date q and a episodes clayna and we talked about instruments that can be utilized in your corporation after all CCrm is a a kind of device. However 1 factor.

 

03:09.56

Cathal Meenagh

Um, you.

 

03:09.70

Clay

Yeah.

 

03:14.38

Preston Lee

We talked about was that concept of like for those who if the device simply will get in the best way of the method then it’s not price having proper? It causes a much bigger downside than it solves. However so many of those organizations that you just work with must have a crm to maintain everybody on the identical web page and and only for reference why you give us like a 15 second model if anybody’s listening that doesn’t know what a crm is or what a crm does. Why does an organization want a crm.

 

03:35.64

Cathal Meenagh

Yeah, positive so a cm is principally what changed the rolodex proper? I imply it’s ah it’s it’s a spot to retailer your entire context all of their data. Um, the entire firms you’re speaking to the entire folks people. You’re speaking to. Um, and in addition ah the the opposite fundamental factor that it does is it. It tells you what to do subsequent proper? So it reminds you hey you ship an electronic mail final week it is best to most likely ship a observe up electronic mail this week to to get again to that individual and it form of manages. All of that consumer going through stuff {that a} salesperson does. It’s it’s the place a salesman spends most of his or her time.

 

04:09.96

Preston Lee

I Adore it. Good! Thanks? Yeah and and might be completely important for companies. However once more if it’s not working and if it turns into like extra of a a burden than a assist. So I Love that you just go in you’re employed with the gross sales crew. It sounds such as you form of foster that communication and assist develop the proper processes in order that it may well all occur extra easily proper.

 

04:27.95

Cathal Meenagh

Yeah, precisely I attempt to attempt to assist as a lot as I can in no matter manner I attempt to keep throughout the set throughout the precise crm itself. So basically making an attempt to templatize as a lot as attainable and automate as a lot as attainable so as to save the salesperson time. Um.

 

04:46.51

Preston Lee

Um, yeah.

 

04:47.43

Cathal Meenagh

As a result of there’s a lot of the time they must fill out a date or have to suit out a telephone quantity or must manually kind all this information in and ideally that may be automated as a lot as attainable proper? So I’ve been doing this then for 3 years um however largely working for full time doing this on.

 

04:55.27

Preston Lee

Cool I find it irresistible and did you say how lengthy you’ve been doing this three years superior

 

05:06.64

Cathal Meenagh

So I work full time as a software program as as an account govt for a software program firm. However I additionally do that on the facet for these firms as like form of a gross sales operations further assist you already know? Yeah yeah I yeah.

 

05:18.41

Preston Lee

Ah, okay, okay.

 

05:18.47

Clay

So that you you’ve gotten a you’ve gotten a little bit of a gross sales mine proper? So I I might I might ah I don’t know if you already know this I believe you could concentrate on it. However you’ve gotten like I’m assuming you’re good at what you do proper? So um, you’ve gotten like. The the the two ah ability units or information units that lots of people need like if they’d 1 of them. It could be superior which is gross sales but in addition the opposite facet which is like form of like operational logistics you already know and it sounds such as you mix these 2 which is like.

 

05:51.76

Preston Lee

Ah, yeah.

 

05:54.93

Clay

Wonderful.

 

05:55.91

Cathal Meenagh

Properly I imply that’s the dream proper? I imply I don’t love that. However um, yeah I believe um, that’s form of why I wished to to leap on the decision is as a result of that I’m nonetheless missing in that logistical thoughts I’ve labored in gross sales for some time however so far as um, what I might love to debate right here is the. Um, the consumer slash service supply facet of issues is simply one thing I’ve a lot much less expertise in in comparison with gross sales.

 

06:21.90

Preston Lee

Okay, we will. Yeah let’s undoubtedly dive into that so we’re we’re going to speak I take into consideration numerous various things. You stated you’ve gotten numerous questions. Let’s segue now into actually you already know longtime listeners of the present know that we’ve this this freelancer to founder scale. It’s a scale 1 to 10 if you be a part of the present for those who come on. As name is doing right now. We’d like to have you ever by the best way go to freelance tofounder.com and you’ll simply scroll to the underside of the web page fill out a fast questionnaire. We’ll have you ever on the present and discuss your corporation on the air. However um, basically if you stuffed out this questionnaire you place that. A scale of 1 to 10 one being a freelancer 10 being a founder you place that you just’re at present at a 2 however in a 12 months or so that you’d prefer to be extra at a 7 and so I assume um as you form of clarify that to us 1 large query I’ve had to date jotted down right here to ask is it’s been a facet hustle for a minute for a number of years. Ah. Is that’s it one thing you wish to take finally full time or try this does the job and the positioning hustle work so synergistically effectively collectively that you just don’t foresee it being a full-time enterprise. So form of reply that query after which paint for us an image of what? Ah what? an ideal 7 seems like for your corporation a 12 months from now.

 

07:31.11

Cathal Meenagh

Yeah I believe 1 factor possibly I could make slightly bit clearer is that um I used to be principally doing this job basically serving to with the crm for the businesses I used to be working for thus I’ve by no means taken it to a 3rd get together firm earlier than um I’ve by no means gone exterior.

 

07:45.38

Preston Lee

Um, yeah.

 

07:47.57

Cathal Meenagh

Um, till till not too long ago um, till not too long ago once I once I signed the primary firm however um, yeah, in order that’s that’s form of the very first thing. Um, the rationale why I put 2 to start with is um yeah I name myself a founder now I’m the founding father of autopilot consultants. However um and I and I say that as a result of I don’t essentially wish to go forward with the with the freelancer facet of issues to start out with and I believe I undoubtedly would have if I hadn’t listened to this podcast for thus lengthy. Um I might have went for the freelancer route first but it surely looks as if. The neatest option to do it’s to productize and simply go straight to the founder facet. Um, so I’m beginning with 2 and I believe inside a 12 months realistically I might I might like to have one other individual. Um ah, contracted in within the enterprise I believe that will be.

 

08:27.28

Preston Lee

Um.

 

08:38.75

Cathal Meenagh

And I believe as soon as I’ve one other individual I might take into account myself. Okay, this can be a actual enterprise with and I’m that I’m the precise founding father of if you already know what I imply.

 

08:44.65

Preston Lee

Yeah, and and at that time do you foresee your self doing it full time or is it nonetheless and and there’s nothing mistaken with it being a facet hustle I I did my sostle my my facet hustle if I can discuss right now we had like 3 or 4 teammates and and it was making fairly respectable cash. You recognize earlier than I ever truly took it full time.

 

09:08.19

Cathal Meenagh

Yeah I imply um, it’s it’s it’s one thing I haven’t absolutely thought-about once I would wish to make the bounce to be sincere I don’t I Undoubtedly yeah precisely I imply I I don’t I don’t foresee I’m I’m not I’m not likely the form of individual to simply.

 

09:15.20

Clay

So watch out with that cautious.

 

09:25.66

Cathal Meenagh

Bounce blindly I’m I’m very very like okay effectively I’ll scale up 1 after which scale off the opposite. Um, however yeah, so I believe that consideration could be I’ll form of decide a your a euro or greenback quantity on a month-to-month foundation that I can. Maintain after which I will likely be I’ll make that swap then.

 

09:43.63

Clay

So.

 

09:46.60

Preston Lee

Yeah, the the one recommendation I’d have for you having gone by way of that course of and and studying about myself later that I used to be much more threat averse than I believed I used to be um, you already know my spouse and I’ve talked about this I’m unsure I ever would have made the leap if I hadn’t acquired laid off although I had a really wholesome sturdy rising enterprise.

 

09:54.56

Cathal Meenagh

Um, and.

 

09:59.38

Clay

Saying.

 

10:04.20

Preston Lee

Um, so the recommendation I’ve for you is like simply watch out as a result of what? what? what may occur? What can occur is you proceed to advance in your profession and also you receives a commission rather well and your corporation begins to develop and also you’re getting paid rather well and immediately you’re making 2 incomes proper? and and so it turns into arduous.

 

10:16.61

Clay

Yeah, that’s arduous to go away.

 

10:21.22

Preston Lee

Yeah, it turns into arduous to then say I’m going to make one earnings as a result of I’m going to take my enterprise full time and so simply simply be careful for that and also you’ll determine it out however um, one thing to pay attention to.

 

10:28.38

Cathal Meenagh

And and current. Do you suppose that for those who stayed lot for those who so for those who made the bounce earlier you’d have did you’d have made extra or what? What do you suppose that will have appeared like wow.

 

10:39.63

Preston Lee

Oh yeah, sure, 100% for those who for those who take a look at so you may take a look at a number of various things proper? and I want I had these numbers in entrance of me as a result of I might offer you concrete numbers if I may however I don’t have them proper now. Um, however for those who take a look at like so my wage.

 

10:40.86

Clay

Um, yeah.

 

10:54.76

Preston Lee

And then you definitely add on like at a full time job and then you definitely add on my facet hustle earnings proper? It’s like a possibly a ninety ten cut up of our complete earnings after which over time it will definitely we acquired to a spot the place it was like possibly 5050 and the enterprise was making as a lot because the full-time job after which the enterprise at one level overtook the full-time job. Um. However however nonetheless although the facet enterprise was rising at a fairly good clip. Um, the second we went full time with it. We had 1 12 months clearly the place due to the you already know, leaving the complete time job behind completely the overall earnings for our home was much less. However that there was 1 12 months of that and it wasn’t like we have been hurting all of it the opposite as a result of the enterprise was nonetheless doing effectively after which after that it simply because I used to be capable of put all of my effort and time and vitality and experience into my very own factor. It simply took off and so you already know an additional and further 5 ten fifteen % in a wage yearly you may blow that out of the water in your individual enterprise. You possibly can double your income yearly you already know, relying on on what sort of enterprise you’re in. So sure I believe far more alternative far more upside working for your self.

 

11:54.10

Cathal Meenagh

Um, yeah.

 

12:00.18

Clay

And.

 

12:07.16

Preston Lee

And dealing for another person Clay do you’ve gotten something so as to add to that.

 

12:09.53

Clay

Um, yeah, it’s simply it’s far more Um I’m I’m at a so I’m right here in Austin the place it’s like an enormous tech hub. Um, and I’ve numerous buddies right here that they they don’t have any need to start out their very own enterprise. However what I see with them. Over and over and over like so for instance, my buddy Michael ah, he’s a really good very formidable ah like tech gross sales. So it’s so it’s so humorous ironic he’s in tech gross sales um during the last two years I believe he’s. Been laid off 5 occasions. Not not fired however laid off as a result of the corporate like yeah, like went by way of a merger like I believe uber backside out of some level purchased the corporate sooner or later they didn’t want him or no matter I don’t know however my level is is that like being enterprise for your self.

 

12:48.25

Preston Lee

That that’s nuts. Yeah.

 

13:05.51

Clay

For my part is far more strong and safe is as dangerous as is folks discuss it. You recognize, particularly for those who’re a salesman like for those who’re good at gross sales. It’s very safe for my part.

 

13:22.63

Cathal Meenagh

Yeah, precisely I imply there’s there’s um, no much less like safe job in form of a company surroundings than than a salesman. Um, so yeah I don’t I don’t take into account my my present place as notably strong and I don’t suppose.

 

13:29.78

Clay

Growth.

 

13:38.75

Cathal Meenagh

Solidity or the the um predictability of my test could be one thing that will cease me from from making the bounce for my part. It could simply purely be as quickly because the um, yeah quickly because the month-to-month recurring income hits. Ah, level the place I can match my present earnings I’ll make that swap. Um, yeah I believe that’s one thing that that. Yeah.

 

13:59.26

Clay

I Hope So yeah I hope so I yeah.

 

14:03.58

Preston Lee

Yeah, if that’s one thing you need I yeah, we we actually hope so let’s discuss how how we’re gonna get you there so 12 months from now you’d hope to have no less than 1 different individual working with you. You advised us a number of issues about what your corporation may appear to be um. What’s what’s holding you again. What questions can we reply right now. Let’s actually dive in and get to the meat of this episode.

 

14:20.58

Cathal Meenagh

Yeah, completely. So um I believe the principle the principle bottleneck and simply to provide some some some background I’m at present working with my first exterior consumer for the time being. Um a agency right here in ah in Hamburg I’m serving to them with their salesforce occasion. And um, already I’m beginning to see the place I’ve gaps in my information so far as the service supply facet of issues. So First query will likely be um, with with this sort of work as ah as a form of company slash consulting kind of factor. Um. You recognize I’m I’m asking folks inside a enterprise who aren’t hiring me their boss is hiring me to alter um to alter issues about what they do each day and I’ve I’ve already felt some resistance. Do you’ve gotten any concept and and recommendations on take care of with that form of inner resistance.

 

15:16.21

Clay

Are you working with largely company companies.

 

15:21.38

Cathal Meenagh

Um, no, largely smaller firms. Um gross sales groups no larger than about 15 folks so not not not too large.

 

15:27.32

Clay

How large So if you say smaller firms What number of complete folks.

 

15:32.71

Cathal Meenagh

Let’s say possibly 100 to 100 and twenty folks possibly software program firms for probably the most half.

 

15:35.35

Clay

Okay, and what forms of companies.

 

15:43.85

Clay

Um, are they Ah, who’s the everyday boss is it like are they older conventional.

 

15:48.81

Cathal Meenagh

Um, yeah, um, so it’ll rely. So um, ah, it’ll be generally it’s the founder. It’s It’s one of many founders that can that will be nonetheless main gross sales at this level different occasions it’ll be so a gross sales supervisor. Um, that will that will are available and Understand. All I do all day is nag my workers about ah a couple of Crm Um, they usually possibly there’s a greater option to do it? Um, in order that that may that may vary from age and and and technical experience.

 

16:08.65

Clay

Earth.

 

16:17.66

Clay

So that you so you may so let I simply wish to make clear so you’ve gotten bought the possibly the individual on the gross sales crew. Nevertheless it’s their boss that decides.

 

16:32.76

Cathal Meenagh

No I might go direct to the boss. Um, possibly I can provide you I’ll offer you an ideal instance of of like the place this has occurred earlier than um so I used to be working with 1 firm they usually had 2 gross sales groups for two totally different merchandise. I used to be serving to 1 gross sales crew. Um they usually have been despatched. They have been sending all of their emails from the crm itself they usually have been utilizing all of the templates and it was going very effectively they usually requested me. Do you thoughts working with the opposite gross sales crew. Um to do one thing related and as and as quickly as I advised that. Um, possibly we do an identical factor to the opposite gross sales crew. They have been adamantly in opposition to it and actually didn’t wish to change the best way that um, the best way that they at present work. So the entire concept of adjusting established order regardless of seeing how a lot further pace enhancements and effectivity enhancements might be there. They have been very in opposition to that and I believe it was the the crew. So the crew the boss stated do what do? what Paul says however um, you already know you have to get you have to get particular person purchase in as effectively, proper.

 

17:23.22

Clay

The crew or the boss.

 

17:28.82

Preston Lee

Yeah.

 

17:40.13

Clay

That’s a tricky one each time the crew just isn’t on board I don’t know like I nearly wish to simply be like hey boss. Ah so like get your shit collectively and truly handle your to, um you already know I ah.

 

17:46.75

Cathal Meenagh

Now.

 

17:56.33

Clay

I don’t know Preston you’ve gotten something on right here as a result of it’s it’s I believe it’s like bizarre that that there’s 1 boss in command of 2 groups and 1 of the groups is doing it and the opposite groups. Not it’s prefer it’s like an inner subject I don’t suppose that’s a difficulty with you.

 

18:09.00

Preston Lee

Yeah I believe yeah it for positive there for positive is a few like there’s a difficulty the place the one crew isn’t isn’t respecting the desires of of their chief proper? and and that’s a cultural factor they must take care of most likely however um.

 

18:18.20

Cathal Meenagh

Are extra.

 

18:24.50

Preston Lee

However this makes me suppose having been and having been in a few company conditions and and corporations about this measurement give or take. Ah so I’ve been I’ve been in a pair totally different firms this measurement and I’ve watched this occur the place an operations individual will are available and and it’s like as a employee you’re like. You recognize if it if it if it ain’t broke. Don’t repair it and and so like don’t are available and attempt to arrange this entire new course of that then I’ve to study and underneath the guise that it’s all going to be higher as a result of it’s not going to be Higher. It’s going to be extra work for me. It’s going to be an enormous ache for me to regulate all of my processes and relearn some software program and no matter it could be proper.

 

18:59.16

Cathal Meenagh

Are you.

 

19:01.15

Preston Lee

And so I believe what could be lacking right here is um is the messaging of like right here’s how that is going that can assist you proper? So so name for those who’re um, what’s the phrase conscious of this ache level that. These crew members have these salespeople have and the ache level that you just’ve stated to date is like they’re uninterested in getting nagged by their boss about placing data into the ah crm proper? and so as a substitute of entering into and promoting them On. You recognize your boss says we should always do that in order that every little thing runs extra easily. They don’t care about that.

 

19:27.98

Cathal Meenagh

Um.

 

19:36.23

Preston Lee

Proper? They they care about their day-to-day work. They care about not getting nagged by their boss concerning the crm and so for those who go in and also you say our objective right here is to ah is to develop a course of collectively that can assist your boss Nag you much less concerning the crm and also you go in a form of sympathetic and also you say like.

 

19:40.96

Clay

Um, and that’s level.

 

19:51.43

Cathal Meenagh

Um, wow.

 

19:54.91

Preston Lee

You recognize, elevate your hand for those who hate getting nagged about filling out the crm and everybody raises their hand and also you form of have a chuckle about it proper? and also you say I’m right here right now to to eliminate that so that you just now not get nagged by your boss day by day about updating the knowledge within the Crm right here’s how we’re going to perform that after which and Then. You’re fixing their downside as a substitute of making extra issues for them. I don’t know if that resonates for those who for those who suppose that strategy would assist What do you suppose that.

 

20:21.24

Cathal Meenagh

Yeah,, that’s that’s it that looks as if a extremely good option to do it to form of Confront. It head On. Um I believe folks typically don’t wish to change what they’re doing That is the supervisor’s name that he realizes that they might be extra Environment friendly. Um. So Yeah that I believe that will actually assist simply to say straight up. Hey um right here I’m right here because of this and um I’ll assist you resolve this downside and right here’s what it’s going to appear to be and provides them loads of warning that you already know you could want to alter some issues that that we do but it surely’s all in. The identify of getting you to be so as to have the ability to do your work simpler.

 

21:01.14

Clay

Is it are you do can you like current in entrance of the crew like as a complete or do it’s a must to go to every particular person individual I believe I take with like as a result of I’m a salesman and I believe for those who straight up simply.

 

21:08.49

Cathal Meenagh

Yeah, no I can current in entrance of the crew. No downside.

 

21:19.40

Clay

And also you current to the crew or no matter this entire concept of like hey I’m gonna change this however like how’s that gonna have an effect on my my {dollars} proper? like In the end, that’s what they actually? That’s that’s the solely factor they care about if they’ll earn more money they are going to. They are going to be gained over.

 

21:27.17

Preston Lee

Yeah, that’s level too.

 

21:27.77

Cathal Meenagh

Um, we’re.

 

21:33.20

Cathal Meenagh

Um.

 

21:37.71

Preston Lee

Yeah, that’s true.

 

21:38.47

Clay

That’s it. In order that’s that’s how it’s a must to translate that.

 

21:39.51

Cathal Meenagh

yeah ah yeah I couldn’t agree extra that is that is the great thing about additionally being a salesman myself. That is the primary option to ah to inspire guys like us. Um, it’s and I’ve carried out these calculations the place. Basically for the final 2 firms I’ve labored with I’ve saved them 67 minutes per day um of not new information entry or slash not creating wealth work. Um, in order that’s yeah, for those who do the maths out if that’s that’s giving them an additional three weeks a 12 months or extra. Um, yeah, after which.

 

22:00.80

Clay

Um, and.

 

22:03.81

Clay

Yeah, yeah.

 

22:12.70

Preston Lee

Sure.

 

22:14.23

Cathal Meenagh

Ideally carried out your further gross sales each month in the event that they if I give them an additional month a 12 months. Do you suppose they might make extra gross sales. Um, and that’s form of the the pitch I’ve been utilizing with the gross sales managers.

 

22:25.54

Clay

Yeah, no, that’s good I like that math as a result of like if for those who’re however getting them an additional three weeks ah a 12 months and let’s simply say gross sales personson I don’t understand how a lot how a lot I make over there however let’s simply say they make 2 hundred Thousand u s {dollars}

 

22:25.55

Preston Lee

Um, yeah.

 

22:40.24

Clay

You recognize on a weekly foundation occasions 3 like that’s nearly 12000 USDollars that they might pocket simply by doing this to not males to not point out the associated fee. The ah it’s a must to point out like.

 

22:47.84

Cathal Meenagh

Yeah, precisely.

 

22:58.26

Clay

How a lot time they’re saving which is which is like it’s a must to equate that to to how a lot they make proper? You can provide an instance similar to this however however um, simply as necessary possibly extra necessary is now they’ve three weeks of alternative proper.

 

23:02.84

Preston Lee

Yeah.

 

23:13.52

Preston Lee

Yeah.

 

23:16.95

Clay

So it’s truly greater than 12000 it’s it’s it’s I don’t understand how a lot larger but it surely’s like far more? yeah.

 

23:19.44

Preston Lee

No matter you may pull off in three weeks proper I imply I I believe I believe you stated one thing actually important right here and that’s you stated and that’s how I promote the gross sales managers on this proper and I truly suppose.

 

23:23.75

Cathal Meenagh

Um, yeah.

 

23:33.79

Preston Lee

With the intention to not get the pushback that you just’re getting you truly have to promote this twice. You must promote it first to the gross sales managers to to greenlight the precise execution of it. However then it’s a must to go in and like promote it to the crew not for them to essentially greenlight it formally however of their minds to greenlight it proper? And so. How cool how highly effective wouldn’t it be for those who go in for those who acquired ok to the place you go in you meet with all of the gross sales peopleople on this large assembly and also you say inform me what number of gross sales you may make in an hour or or inform me what number of hours it makes or it takes to make a sale like they numerous the perfect salespeople will know these numbers proper? So that they’ll say like ah it takes me. In all probability three complete hours to make a sale or I don’t know no matter it’s and then you definitely go into right here’s how I’m going to provide you extra hours in your 12 months and and the way a lot is every sale price and also you’re like doing this serviette math on the whiteboard slightly bit. Um.

 

24:17.65

Clay

Um.

 

24:22.64

Cathal Meenagh

Um, now.

 

24:23.92

Preston Lee

And also you’re saying so basically I’m going to provide every of you the chance to extend your wage this 12 months by 15% simply by the issues we’re going to speak about right now proper? Okay now you’ve acquired their consideration. And as a substitute of it being this factor like oh the boss stated we’ve to alter all these processes. It’s like okay how shortly can we implement this as a result of that further 15 % sounds actually good.

 

24:44.30

Clay

Oh.

 

24:44.98

Cathal Meenagh

Yeah, yeah, that’s that’s that’s tremendous priceless so as to add that to the kickoff to start with. Um, undoubtedly we’ll be including that straight away.

 

24:50.13

Preston Lee

Cool.

 

24:51.92

Clay

You recognize you already know you you would even go. Um, so I do that in gross sales. What I’m about to speak about you may even go additional than that go to deeper degree. So that is the place you’re going to must get slightly bit of knowledge from the group. So let’s simply say hypothetically you’re stating in entrance of the crew. Of like 10 salespeople and also you say hey we’re going to speak about this like yeah, an additional 15 % in gross sales however bla blah however like let’s discuss what that really may imply to you after which that’s the place you would ask some questions from a few folks and be like hey what? like ah name what? What would an additional. 50 grand a 12 months due for you and a few folks may say effectively you already know like I’d take that journey to Europe or or us or no matter for my total household or I’d repay my home or no matter.

 

25:31.82

Cathal Meenagh

Um, yeah.

 

25:46.35

Clay

And it’s getting within the deeper ranges of emotion of what cash truly means to them as a result of lots of people love cash. A whole lot of salespeople all salespeople love cash however like what would they really do with that cash. That’s the place you’re going to hit the emotion strings and that’s the place how I. I Assume you’re going to win them over.

 

26:04.68

Cathal Meenagh

Yeah, yeah, that’s that’s that’s tremendous worth. However I believe I’ll undoubtedly be implementing that actually in-depth look and in addition keep in mind I’ve entry to our crm I can see precisely how a lot cash they’re going to make know. Yeah, precisely yeah.

 

26:15.89

Preston Lee

I Yeah, that’s true. You could possibly prep all that forward of time proper? Yeah, that’d be actually highly effective to simply are available and say right here’s what I’m seeing and and I nonetheless like the concept of.

 

26:17.99

Clay

I No there you go.

 

26:23.39

Cathal Meenagh

Um.

 

26:28.54

Preston Lee

Getting them form of engaged and interacting and saying like right here’s what I’d do with further and further 15% a 12 months and further 50 grand or no matter. However yeah I’d love to listen to how this goes truly I’d love so that you can do this and tell us the way it goes as a result of I believe it may actually make it make an enormous distinction. Nice.

 

26:33.69

Cathal Meenagh

Yeah.

 

26:33.83

Clay

I’ve.

 

26:40.78

Cathal Meenagh

Yeah, yeah, I’m making an attempt to report all these calls. So I’ll ship it over as soon as I do it for.

 

26:44.38

Clay

System.

 

26:47.29

Preston Lee

I Know you had numerous questions right now. So I believe for those who really feel like we’ve talked sufficient about that one. Do you wish to transfer on to the following factor.

 

26:52.74

Cathal Meenagh

Yeah, positive, um, the following one I wished to ask about was form of measuring my influence um, internally. Um, so once more I used to be capable of get the variety of let’s say 67 minutes per um, ah yeah, 67 minutes saved per gross sales rep. As a result of I used to be working for that firm for thus lengthy. So I noticed the earlier than I noticed that in and all of the after and I simply measured the distinction as a result of I had on a regular basis on the earth as a result of I used to be working there full time. Um, however what sort of um buildings can I put in place apart from a extremely lengthy and boring survey originally.

 

27:11.89

Preston Lee

Month.

 

27:28.77

Cathal Meenagh

Um, to to measure what the earlier than is like in order that I can get a extremely correct after for testimonials and.

 

27:36.51

Preston Lee

Um, um, yeah I Love this can be a nice query to be asking like for the listeners tuning in is one thing to consider that if you get it earlier than and after as a result of these develop into your very highly effective social proof your testimonials like even for those who don’t get a testimonial they develop into highly effective case research proper.

 

27:36.82

Clay

Make her.

 

27:53.38

Preston Lee

Put in your web site and say if you rent me or if you rent our company. That is what your organization seems like earlier than and that is what will occur after so I so I imply you you talked about a minute in the past you’ve gotten entry in numerous instances to their crm and to their gross sales information to me. It looks as if you’re truly in a extremely good place. Um.

 

27:53.55

Cathal Meenagh

Um, who’s.

 

28:06.52

Cathal Meenagh

You recognize.

 

28:12.57

Preston Lee

To only entry that information by yourself or no less than to get some information for those who don’t wish to ship out an enormous boring lengthy survey to all of the salespeople you may simply ship it to the gross sales supervisor proper? and get his form of earlier than image as a result of a few of it is going to be like how do you’re feeling about these sure processes to it’ll be. It’ll be a really like emotional private factor as a substitute of.

 

28:23.76

Cathal Meenagh

Transfer.

 

28:31.72

Preston Lee

Um, simply the numbers and the uncooked information. So I don’t know does it really feel such as you does it really feel like with the entry it’s a must to issues like what’s nonetheless lacking. What are you continue to hoping that you would get that you just don’t have.

 

28:41.51

Cathal Meenagh

Yeah, you see the difficult half is it is going to be it can range a lot throughout totally different departments and and throughout totally different salespeople on how lengthy every particular person is is placing that information into their crm or how lengthy they’re spending on an electronic mail or. How lengthy they’re spending on effectively possibly not spending on calls. However how lengthy they’re sending the e-mail after the just like the the recap electronic mail after a demo for instance, um, how lengthy it takes for them to write down that electronic mail will. That’s the place nearly on a regular basis is misplaced as a salesman is writing these boring emails that you just. Um, that you just ship 2 or 3 occasions every week that might be that may be automated and templatized. Um, so it’s it’s measuring that point and that’s a extremely powerful factor to measure and I used to be questioning if if yeah, if there’s something we will do there.

 

29:35.73

Clay

I Assume ah what? So what are you been doing proper now. Simply surveys.

 

29:40.31

Cathal Meenagh

Yeah, that’s the effectively I imply I haven’t acquired an opportunity to do that but. However that’s in thoughts. That’s what I take into account is on common how a lot how how lengthy does it take so that you can write an electronic mail and form of simply getting a basic sense or getting a basic sense ah of of.

 

29:41.67

Clay

In.

 

29:55.58

Cathal Meenagh

The period of time that we will save like I can say for instance that it takes them this lengthy to write down an electronic mail and simply form of guess however I might love like accuracy you already know.

 

29:56.30

Clay

Yeah.

 

30:04.31

Clay

So what I might do I believe this I I believe what only a quick reply I believe you must interview salespeople like those which might be truly like gung Ho about implementing the adjustments. Um.

 

30:12.99

Cathal Meenagh

Um.

 

30:20.00

Clay

You don’t must do all of them. All of them usually are not going to do it and I might additionally cherry decide who who you interview however interview earlier than an interview after similar to a brief interview like you already know, nevertheless lengthy it must be so that you can get the solutions however like right here’s why that is necessary. Um one is. In the event you despatched out a survey most 90% of persons are not going to reply it. You recognize, um quantity 2 those that do are shortly answering it like they’re simply supplying you with half as solutions and also you don’t like for my part you don’t truly know if it’s like true. They’re similar to.

 

30:40.75

Cathal Meenagh

Now.

 

30:47.72

Cathal Meenagh

You recognize.

 

30:56.76

Clay

Checking the field off that they completed it. Um and that might be for no matter purpose obligation or no matter they usually such as you. Um, so like who is aware of um, however quantity 3 if you truly interview anyone and. Let’s simply say it’s like for those who can for those who can report it. It’s higher like get their permission to do That is you may get a lot a lot deeper within the dialog like I believe it’s extra than simply about how a lot time they’ve saved on writing an electronic mail I believe it’s extra about Not solely.

 

31:27.30

Cathal Meenagh

Um, yeah.

 

31:32.70

Clay

Instances save on electronic mail. However how a lot cash they suppose that has made how a lot what that cash has carried out for them or may do for them. Um, after which and and there’s no option to like actually get these solutions except you might be interviewing them as a result of you may. So. For instance, you may so you would ask in a survey hey how a lot time have you ever saved from not having to write down this electronic mail. The reply goes to be like I don’t know 2 minutes or no matter however in an interview for those who’re truly speaking them having a dialog you may ask that query after which you are able to do observe up questions.

 

32:02.66

Cathal Meenagh

Um, who.

 

32:09.84

Clay

That go on a lot deeper ranges and also you say oh okay, effectively inform me like what number of so 2 minutes of electronic mail. What number of emails do you write? Okay, what number of um, what number of emails do you write per week. Okay, how a lot time is that okay, we will do the maths now out of this time. Um.

 

32:10.30

Cathal Meenagh

Um, now.

 

32:25.52

Clay

What do you suppose you’ll have the ability to do with this further time. Are you going to promote some extra or youre going to take day without work proper? as a result of some folks will need one or the opposite that is necessary so that you can know so that you can promote this factor as a result of if salespeople like there’s numerous gross sales folks gross sales people who need extra money however there’s quite a bit that.

 

32:33.21

Cathal Meenagh

Um.

 

32:42.87

Clay

They’re like hey if I can simply take extra day without work but in addition make the identical sum of money I’m making proper now I’ll try this. Um, after which right here’s what’s actually cool. That is the perfect a part of doing this for my part I imply not solely do you get the testimonials from this however you get to know.

 

32:50.10

Cathal Meenagh

Um, yeah.

 

33:02.13

Clay

The precise wording and phrasing that they use to reply your questions and that is necessary as a result of if you do a gross sales pitch if you end up presenting to the gross sales crew to attempt to like win them over if you’re doing all of your advertising.

 

33:08.99

Cathal Meenagh

Um, yeah.

 

33:20.18

Clay

To attempt to get new shoppers. You recognize the precise wording and phrasing that that that’s of their head and when you may faucet into their head issues are simply a lot simpler. You promote extra you mark it simpler prefer it’s simply simpler. That’s the best way I might do it.

 

33:30.76

Cathal Meenagh

Um, yeah, it’s prefer it. It’s like much more in-depth qualification and proper it’s ah making an attempt to determine if if yeah if for those who can analyze not solely.

 

33:37.81

Clay

Have.

 

33:46.56

Cathal Meenagh

Which salesperson goes to earn more money due to the work that I do It’s additionally like you already know you may inform by every particular person individual. Um, and I believe as effectively as a result of I believe having this ah roi quantity is nice for testimonial. Nice for case examine. And in addition nice to so upsell right into a um right into a retainer clearly um after which even I imply the dream situation is even when I’ve to construct some form of software program myself so as to do that however so as to have the ability to measure one thing that I may even assure a sure variety of minutes. Um, saved per day or one thing that will be even the dream. However that’s tremendous priceless clay I admire that I’ll oh undoubtedly form of go battle 1 on one and possibly I want to select within the crm world. We name them tremendous customers we’ve like people who find themselves tremendous. Ah.

 

34:20.42

Clay

And.

 

34:36.62

Clay

Yep.

 

34:37.40

Cathal Meenagh

Passionate concerning the crm um or passionate concerning the software program that they’ve and possibly these persons are extra keen to provide me possibly quarter-hour to speak to them. Okay, excellent. Yeah, um, thanks once more for that guys admire it I believe possibly we will simply bounce to the the following query then is it’s proper proper.

 

34:42.22

Clay

Yeah, it’s yeah, that’s who I might go for.

 

34:54.15

Preston Lee

Let’s do it. Yeah I Adore it.

 

34:56.44

Cathal Meenagh

Um, so one a part of my um persona and form of work life is I’ve by no means been that good of a coach. Um I’ve at all times been the form of salesperson that does simply will get the the quota and will get the the. Sort of the work placed on my desk after which I simply go forward and do it. Um, however 1 a part of this work and implementing the form of work that I do will likely be to coach folks on use the brand new enhancements. Um. In my thoughts I’m simply pondering possibly I may simply create a guide or simply do some form of loom video is that sufficient or is 1 on one higher and possibly is there any form of suggestions you guys have for you already know, getting higher at coaching folks.

 

35:49.23

Preston Lee

It is a powerful one as a result of it’s It’s very area of interest to your explicit service that you just’re offering proper? Um I’m making an attempt to suppose I’ve had any expertise with this I’ve clearly like educated folks as as their boss. Um, however you’re speaking like.

 

35:53.42

Cathal Meenagh

Me.

 

35:53.94

Clay

Um.

 

36:02.80

Clay

Um, effectively, what’s a studying curve.

 

36:06.98

Preston Lee

Yeah, that’s query.

 

36:07.21

Cathal Meenagh

The educational curve for I imply typically these folks have already been utilizing this this device for a very long time I imply it’s what they spend. Let’s say 80% of their day and so this shouldn’t be too large of a studying. Yeah, there shouldn’t be too large of a studying curve except the way it did one thing loopy except there was some form of main change.

 

36:16.50

Preston Lee

So that they’re very aware of it.

 

36:24.73

Cathal Meenagh

Like I invented a model new one then there could be want want for severe coaching. Um, however let’s say for instance. Ah what one of the vital commonplace methods to avoid wasting time. Um, and that is one thing that I’m constructing proper now could be um.

 

36:25.20

Clay

Um.

 

36:39.43

Cathal Meenagh

Having each electronic mail that you just ship greater than twice every week templatized in order that it may well exit tremendous shortly. Um, and that saves numerous time so educating folks use these templates and educating folks the advantages of utilizing them quite than writing it your self. Um, however once more, it’s like.

 

36:55.51

Clay

Um.

 

36:55.62

Preston Lee

Um.

 

36:58.46

Cathal Meenagh

Let’s say trying ahead a 12 months from now once I talked about hiring that one individual I’m 95% positive that individual will likely be a coach or some form of one who has has extra endurance and has that form of educating thoughts and has that form of like the guts of a instructor form of factor. Um.

 

37:11.12

Clay

A.

 

37:11.39

Preston Lee

Properly I believe that’s I believe that’s a great way to consider it proper is is larger. They are saying larger to your weaknesses. So larger locations that you just really feel such as you Possibly you aren’t as succesful or as and even that you just don’t take pleasure in as a lot otherwise you don’t wish to attempt to get higher at it’s like that’s a great way to have a look at it having been. In a company setting earlier than once more and having been educated I believe in these 2 alternative ways the place one was like um, there’s some sources you may go evaluate Versus. There’s an individual that is available in and trains me and and it appears like possibly simply based mostly on the form of folks you say you’re interacting with. I Surprise if it could be higher to have documentation. Um and and have you ever there as a useful resource once they have questions So it’s It’s form of like um, not essentially like I’ve I had somebody are available. We switched ah electronic mail advertising software program at a company job I used to be at they usually got here in and did this like.

 

37:50.95

Cathal Meenagh

Um, yeah.

 

38:04.37

Preston Lee

5 hourur lengthy presentation and confirmed us all of the options of the brand new electronic mail device and it was similar to oh it was terrible. It was horrible they usually had everybody within the firm who was ever going to the touch electronic mail come to the assembly and we have been. It was such a waste of time since you forgot 90% of the stuff that they introduced face-to-face proper.

 

38:08.61

Clay

Woo that appears like a nap fest.

 

38:10.58

Cathal Meenagh

Um, yeah.

 

38:22.87

Preston Lee

Since you didn’t know what you have been going to run up in opposition to if you truly acquired right into a challenge and wanted to ship an electronic mail and so if there have been if there had been documentation one thing I may reference I might have most popular they did a half hour introduction to it possibly after which given me a bunch of documentation that I may then search myself and say.

 

38:39.76

Clay

Um, yeah.

 

38:41.28

Preston Lee

Okay, how do how do I try this piece once more after which additionally like oh and right here’s our electronic mail tackle or our telephone quantity for those who get completely caught I’d be comfortable to stroll you thru it over the telephone or no matter I believe however my guess is kind a persona folks salespeople. They’re going to wish to determine it out on their very own. They’re not going to wish to sit by way of like a large tutorial or have you ever stroll them by way of it. They’re going to need a useful resource that they’ll work at their very own pace if persons are forward of the curve. They’ll simply fill in a pair small gaps in the event that they’re manner behind the curve.

 

39:03.39

Clay

Who.

 

39:09.98

Preston Lee

They’ll lean on you slightly bit extra however they nonetheless have the useful resource and that’s form of my preliminary intestine response to that? yeah.

 

39:15.25

Cathal Meenagh

No yeah, that’s good to know. Um, yeah I Assume in my thoughts a a as a result of I’m making form of minor enhancements. Um, however minor quite than it’s not prefer it’s going to alter their entire workday and it’s not gonna It’s not like a model new device or something. Um. Ah, loom video with some written documentation is often looks as if everybody’s fairly proud of um as a result of it’s simply ah, a step-by-step click on by Click on they usually can observe it or they’ll watch it like what I might do is watch it at 3 occasions pace simply to see the place the place I’m lacking the Click on. Um.

 

39:45.47

Clay

Um, be yeah.

 

39:46.39

Preston Lee

Yeah, yeah.

 

39:52.21

Cathal Meenagh

Ah, yeah, in order that’s that’s okay, that’s good to know. Um.

 

39:52.75

Preston Lee

Yeah I might I might begin small I might begin small and easy and add as folks have questions versus making an attempt to be all complete and and after which making an attempt to scale it again later such as you may as effectively put in much less work now and add issues as folks want them.

 

39:54.75

Clay

Um, I’d most likely yeah.

 

40:09.32

Cathal Meenagh

No I believe that the perfect I seen if I I wish to give my my prospects the absolute best um expertise and the perfect however I imply it goes form of with out saying that the absolute best expertise is me standing over your shoulder and answering each query proper Away. Um, however once more, that’s not essentially scalable and that’s what I believe an exterior individual may do is be be that form of buyer assist slash buyer success kind person who ah that may that may be that um that instructor however one thing for a later stage.

 

40:41.17

Clay

Um I might nearly do it hybrid of three various things if that is simply me since you you do must play a steadiness of of ah service. Um. But additionally not being in a 5 hour presentation so like based mostly off what you’ve advised advised us what I might play with um some variation of that is that you just you already know you implement the entire system I might do a extremely actually quick.

 

40:58.88

Cathal Meenagh

Um, no.

 

41:12.71

Clay

Presentation to the group and present them like 1 or 2 large issues that’s going to be probably the most impactful to them after which I might say hey guys I even have this library of tutorials like loom movies on like low hanging fruit stuff.

 

41:30.83

Cathal Meenagh

Um.

 

41:30.90

Clay

You possibly can go reference it as you wanted after which along with that you just get me for the following X variety of days as wanted for those who run into any points. That’s that’s form of what I might do? yeah.

 

41:39.69

Cathal Meenagh

Yeah, yeah, that will be precisely that will be my concept the place you the place I might I might have they might be. They’d have the ability to entry me for for 2 weeks or or a month or so to you already know to to resolve any issues to start with.

 

41:54.26

Clay

1

 

41:55.81

Cathal Meenagh

And still have a library there. That’s that’s good to know.

 

41:59.23

Preston Lee

I Adore it. These are nice questions. Do you’ve gotten any extra.

 

42:04.28

Cathal Meenagh

Um, so possibly to alter gears slightly bit. 1 factor that I’ve been form of bouncing off the wall over and over and I can’t fairly work out a gross sales option to reply this um and and a great way to make it a enterprise case for it’s. A lot of the firms I work with spend about 9 ok a 12 months on their crm. However realistically I if I used to be to avoid wasting an organization. Ah let’s say three weeks a 12 months they usually shut 50 ok a month.

 

42:25.14

Preston Lee

And.

 

42:38.44

Cathal Meenagh

So that will be vital to quantity of income that I might have the ability to save them. But when they are saying I imply are you actually going to cost us this like greater than what we already pay for the Crm mortgage. Um, how can I how can I steadiness that that there. Paying for a device that’s comparatively low cost however they’re paying for less than expense service on high.

 

42:58.80

Preston Lee

Have you ever had that have you ever had somebody say that Okay, that’s okay I imply it’s it’s it’s ah it’s good to foresee these sorts of issues but it surely’s additionally there’s a threat of like inventing objections in our minds.

 

43:01.20

Cathal Meenagh

Um, ah no, not but I haven’t.

 

43:12.55

Cathal Meenagh

You recognize.

 

43:13.68

Clay

Yep.

 

43:14.67

Preston Lee

That persons are by no means going to have I might say for those who do suppose that’s a real concern and never simply possibly simply ah, an imposter syndrome factor or or a fear that you just’re making up in your thoughts I might say um, you at all times promote on worth proper? And so the worth such as you stated the worth that you just’re bringing is.

 

43:22.57

Cathal Meenagh

Are.

 

43:32.82

Preston Lee

You recognize, possibly one other in the event that they do 50 ok a month and also you get them three weeks no matter three quarters of fifty ok is is is the true worth that you just’re bringing proper? and so for those who cost half of that for those who cost 1 / 4 of that they’re nonetheless roi constructive and these gross sales guys are going to be actually good on ah roi they usually’re going to say like okay.

 

43:48.47

Cathal Meenagh

Are you.

 

43:52.90

Preston Lee

If I make investments this a lot we’re going to get this a lot again out of it and it’ll be price it. So You at all times must promote on on that worth and I really like that you just’re pondering. So Ah a lot concerning the numbers as a result of I believe that’s going to be actually the important thing to that is saying like effectively you already know. My shoppers historically save this a lot time which equates to this a lot cash which equates to you already know this larger share of no matter and many others, and many others after which after which it’s really easy to then say and for this factor that’s going to get you $40000 I cost 10.

 

44:17.31

Cathal Meenagh

Um, now.

 

44:23.31

Clay

Oh.

 

44:25.76

Cathal Meenagh

Yeah, yeah, precisely I wish to make that I actually wish to make that form of Grand Slam no brainer provide that it simply is it sells itself proper? um to have the ability to say I’m supplying you with all this worth for this worth. Um.

 

44:26.90

Preston Lee

And it’s a worth anchoring factor proper.

 

44:42.16

Cathal Meenagh

And I believe on that as Properly. Um, typically what folks have come to me and requested me to do is hey I’ve X downside Um, are you able to repair that downside for me, Let’s say for instance, hey we’d. We’ve simply acquired our ourselves a brand new accounting Software program. We Need to have all of our. Offers from our crm go into the accounting software program and begin billing folks. Um I say positive that’s no downside I can construct that. Um, yeah, that’s that’s no downside in any respect. How do I convert these kind of that kind of labor right into a extra sustainable and. Into into retainer kind shoppers.

 

45:26.67

Clay

Um, alright, so ask the query once more in 10 seconds

 

45:33.60

Preston Lee

Ah, Clay acquired distracted.

 

45:33.80

Cathal Meenagh

Um, okay, effectively then positive in 10 seconds if a consumer involves me with a really particular downside. How do I convert them into how do I repair that downside for them. After which convert them into month-to-month paying shoppers.

 

45:48.15

Preston Lee

Oh my gosh that was nearly precisely 10 seconds that was actually good I timed it.

 

45:50.30

Clay

I believe I believe you ah I used to be very particular with my 10 second query. Ah I I believe ah for my part you you I don’t suppose you promote them except there’s a recurring downside.

 

45:53.43

Cathal Meenagh

Um.

 

46:07.90

Clay

So if there’s a if they arrive to you for a really particular downside but it surely’s a singular downside that after it’s fastened repair. It’s fastened. You simply repair that downside. Um, now the place you may how one can establish. Ah.

 

46:07.56

Preston Lee

Yep.

 

46:25.80

Clay

A possible retainer consumer is by asking questions. So when you get hold of them as a consumer for a 1 ne-time challenge begin asking numerous questions on their operations or you already know, no matter it’s associated to what you do proper. After which based mostly off these questions you’re going to have the ability to establish whether or not or not they want one thing on a recurring foundation. They might not know this they will not be looking for somebody for a retainer till you ask the proper questions after which they notice that oh.

 

46:52.89

Cathal Meenagh

Um.

 

47:03.76

Clay

Yeah, we should always most likely have this dealt with month-to-month I believe that is the most important mistake that individuals make in gross sales is that they begin promoting some shit that they that they don’t even know if the consumer freaking wants. You recognize you bought to ask the questions you bought to ask questions first.

 

47:04.79

Cathal Meenagh

Rise.

 

47:16.15

Cathal Meenagh

Um, yeah.

 

47:21.89

Clay

After which uncover some ache factors and if although if a kind of ache factors occurs to be one thing on a month-to-month recurring foundation then increase you say hey guess what you’ve gotten this month-to-month ache level we will resolve it for X {dollars} In order that.

 

47:39.98

Cathal Meenagh

Um.

 

47:40.51

Clay

To me. That’s the way you try this.

 

47:41.79

Preston Lee

Yeah I believe I believe you’ll begin to establish. What’s an ongoing downside. What’s a 1 ne-time downside like like an ongoing downside could be. We’re consistently getting new gross sales associates and um, they don’t know use the crm on this new manner that you just’ve taught us and so are you able to are available each quarter.

 

47:53.18

Clay

Moon transferring.

 

47:59.55

Preston Lee

And prepare all of our new gross sales associates or can we simply name you when a brand new gross sales affiliate is in and and to maintain you on retainer for that. We’ll pay you no matter X a month you already know, um, or or you already know what can we do after our month is up and we nonetheless have questions on how this works. Oh effectively for a small price. You possibly can.

 

48:07.48

Cathal Meenagh

Um, who.

 

48:16.82

Preston Lee

You possibly can have entry to me and my crew and we are going to. It’s principally like paying for buyer assist. Um, you already know you discuss Clay’s enterprise the place he constructed web sites after which he provided limitless content material adjustments proper? And that’s basically what you charged for clay. Why why you form of justified an ongoing month-to-month cost.

 

48:29.30

Clay

A e.

 

48:36.75

Preston Lee

Um, and in actuality folks didn’t use that each one that a lot however they paid for the power to make use of it within the second once they wanted it proper? Yeah so I believe it’s related right here.

 

48:43.11

Clay

The peace of thoughts.

 

48:47.37

Cathal Meenagh

Yeah, yeah, precisely I’ve I’ve heard that the mannequin earlier than the design pleasure slash ah Clay mannequin. Um, yeah yeah I believe that that’s after all the dream um to have the ability to have that limitless crm request limitless stuff. Um, and yeah I might like to to get to get to that time. Um I believe I wish to resolve extra issues first after which get to there. Um, that will be.

 

49:11.65

Preston Lee

Yup, yeah, and I believe like Clay stated it’ll make itself recognized proper? as you’ve gotten extra conversations you go? Oh everybody retains asking me about this factor that appears to be an ongoing downside. Um, you understand how a lot may I invoice for to resolve that downside for them on a month-to-month or quarterly foundation.

 

49:26.39

Cathal Meenagh

Yeah, yeah, precisely yeah.

 

49:29.56

Preston Lee

Yeah, name we’re operating out of time right here. Do you’ve gotten any fast fireplace questions you wish to do earlier than we wrap up or do you suppose we’re there. Oh my goodness. Properly thanks a lot for becoming a member of us on the present right now. It’s been a blast for us. We’ve had some undoubtedly some totally different questions than what we’re used to. So we actually admire you taking the time.

 

49:35.63

Cathal Meenagh

No, you’ve already given me sufficient. Thanks very a lot.

 

49:38.87

Clay

Good.

 

49:48.32

Preston Lee

To not solely come on the present but in addition come ready man. Thanks a lot.

 

49:50.40

Cathal Meenagh

I Appreciategainst Thanks. Thanks once more for it for placing this on and and permitting me to to hitch.

 

49:54.95

Preston Lee

Completely Why don’t you actually shortly inform listeners the place they’ll join with you in the event that they wish to study extra about your corporation or what you’re engaged on.

 

50:01.70

Cathal Meenagh

Yeah, positive you may simply go to Autopilots Consultants Dot Com or autopit consultants on Linkedin and you’ll guide a name with us for those who for those who say in within the description field that you just got here from this if you got here from this podcast for those who’ve listened all the best way this far into the podcast then. And I’m positive we’ll have the ability to do some form of worth assist I’m I’m comfortable to assist this neighborhood in no matter manner I can. So yeah, that’s the place you’ll find me.

 

50:23.58

Clay

Cool cool.

 

50:25.45

Preston Lee

Superior I find it irresistible. Thanks a lot I’ve been Preston with millow.co Clay Mosley from gett dripify.com thanks a lot for me right here. You guys actually admire it I’m ready for Clay Seeia the place is it there there we go bye.

 

50:38.63

Clay

See ah.

 

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