Combining remote training’s convenience with engaging on-site experiences makes hybrid platforms more effective and accessible. As the landscape develops, such learning solutions from top providers offer a blend of innovation, compliance and member-targeted service through education that addresses the unique needs of credit unions at all levels. Whether you seek leadership development, sales training or compliance education, hybrid learning solutions keep your credit union workforce agile, skilled and able to deliver exceptional value.
1. ServiStar Consulting
ServiStar Consulting is a credit union service organization (CUSO) company dedicated exclusively to credit unions. For decades, it has assisted hundreds nationwide in transforming their leadership, culture and staff performance. By partnering with the Filene Research Institute, ServiStar Consulting builds its research-driven method on real-world credit union experience.
All consultants are industry practitioners who deliver proven programs that produce measurable results, including higher asset and member growth and employee engagement for improved KPIs. ServiStar Consulting presents its custom solutions in hybrid, remote and in-person formats, and offers clients business development solutions. Its online library features learning tools providing maximum convenience with 24/7 access. For credit unions seeking an innovative leadership and culture partner, ServiStar Consulting is a highly effective option.
Key Features
- Live online, self-guided, and on-site leadership and management development
- 100%-tailored sales and service training
- Culture transformation and employee engagement programs
- Business development and recruiting support
- Benchmarking and performance analytics
2. CUES
Since 1962, CUES has been a leading international credit union executive membership association that targets leadership training, strategic education and talent development for credit union professionals. The enterprise stands apart for its concentrated hybrid learning solutions, which combine live events, online courses and peer-to-peer networking. Its exclusive executive education partners with top business schools, including Cornell and Wharton.
CUES offers an in-depth focus on executive education and practical, hybrid learning specific to credit union needs. The CUES Governance Toolkit, employee salary and executive compensation surveys, and the DEI Resource Center are only some of the resources offered to members. The organization’s extensive learning portal, Harvard ManageMentor, and virtual classroom are all potential avenues for motivation, goal setting, promoting accountability and fostering a growth mindset.
Key Features
- Online, in-person and hybrid leadership programs
- Executive coaching and board development
- Peer networking and mentorship
- Certification credit union programs
- Extensive learning and training resources
3. America’s Credit Unions
In 2024, a merger of the National Association of Federally Insured Credit Unions and the Credit Union National Association formed America’s Credit Unions. Since then, the body has become the leading national association for United States credit unions, providing advocacy and compliance resources. America’s Credit Unions also offers a suite of professional development and hybrid learning solutions for all credit union executives, management, and staff.
The industry leader offers a comprehensive, credit union-specific training platform through the
Centralized Center for Professional Development (CPD). The America’s Credit Unions group offers hybrid, online, and in-person courses ranging from basic credit union knowledge to management advocacy levels, compliance specifics and support. Nearly 40 webinars and several conference opportunities back up multiple learning resources to provide credit unions with valuable progression alternatives.
Key Features
- CPD subscriptions, including courseware, schools, eSchools and webinars
- Customizable hybrid learning bundles
- Compliance management tools
- Leadership and lending conferences
- Member loyalty and sales culture training
4. Tennessee Credit Union League
The Tennessee Credit Union League (TCUL) offers on-site, in-person courses and workshops for credit union professionals. Its strong regional reputation and decades of industry experience make it a popular hybrid learning solution for Tennesseans and credit union members willing to travel. TCUL partners with Lemonade Learning for online employees to provide a fun and interactive micro-learning experience.
The entity also brings Shared Education and Employee Development Services (SEEDS) directly to credit unions. SEEDS programs are designed to align with specific needs to foster financial education, teamwork and service improvements, enhance employee skills, and drive growth. With an annual convention and several regular events, TCUL promises its members constant professional growth and development.
Key Features
- Live, virtual and on-demand hybrid learning
- Leadership and compliance training
- Customizable programs for all staff levels
- Executive/C-suite development tracks
- High credit union expertise providing industry-specific solutions
5. CU*Answers
CU*Answers is a 100% CUSO cooperative founded in 1970. It operates under a collaborative business model in which credit unions act as both owners and users of the provided services. CU*Answers currently represents over 2 million members and $27 billion in credit union assets, and its many years of industry experience combine to offer a wide suite of technology, training and consulting services.
The enterprise has an integrated, all-in-one core processing platform called CU*BASE, concentrated hybrid learning via CU*Answers University, and a strong focus on credit union collaboration and innovation. Its free and ongoing hybrid learning model is designed for all staff levels, making it a force in credit union education. With the ongoing additions to its extensive spectrum of tools, resources and events, CU*Answers provides many of the answers credit unions seek.
Key Features
- CU*BASE ASP or in-house core processing
- CU*Answers University, with free, ongoing hybrid training
- Executive and board education
- Lending, cards, payments and compliance solutions
- Network services, imaging and data analytics
Hybrid Learning Solutions Comparative Table
| Enterprise | Years in Business | Study options | All-level training | Training platforms | Primary client focus |
| ServiStar Consulting | 27 years | On-site, hybrid, self-guided and online | Yes | Learning Management System | Shaping culture around service and sales |
| CUES | 63 years | In-person, hybrid and online | Yes | Online learning portal and Harvard ManageMentor | Leadership development |
| America’s Credit Unions | Two years since merger | In-person, hybrid and online | Yes | BSA Certification School | Serving financial needs |
| Tennessee Credit Union League | 91 years | Live, hybrid, virtual and on-demand | Yes | SEEDS and Lemonade | Advancement of smaller credit unions |
| CU*Answers | 55 years | Hybrid and online | Yes | CU*BASE custom training | Exceeding expectations, mutual success and trust |
Hybrid Learning Solutions Provide Flexible Options
Explore leading providers to find the best fit for your distinctive needs and to drive future success. You want a flexible solution that provides your employees with a solid foundation for development within the industry. As a credit union, choosing the right partner — one with proven sector expertise and all-around delivery in hybrid learning solutions — can make all the difference in driving your growth and staff satisfaction.