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Tuesday, May 20, 2025

AI Promised to Help – A Reality Check for Small Business Owners


Business-Owners
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AI was supposed to simplify our workdays. For small business owners, that promise was especially appealing — finally, tools to automate the busywork and free us up to focus on what matters most.

But for many entrepreneurs and home-based professionals, the opposite is happening. Instead of reducing stress, AI is adding a new layer of pressure.

You’re Still Doing the Human Work

AI can write emails, schedule meetings, and manage your inventory. But it can’t build relationships with clients, manage conflict with a contractor, or make tough leadership decisions. That’s the emotional side of business — and it hasn’t gone away. In fact, it’s more central than ever.

The irony is that the more tasks AI takes off your plate, the more your time is filled with the kinds of decisions and conversations only you can handle. And that emotional labor? It’s exhausting.

Burnout isn’t just about being busy — it’s about being stretched thin in ways that feel invisible but deeply draining.

Change Is Hard, Even When It’s Helpful

Adopting AI tools means reworking your systems, learning new platforms, and rethinking how you run your business. That kind of change can be energizing — but it’s also disruptive.

In my book Does Change Have to Be So HARD?, I explain why even good change creates stress. It pulls us out of routine, demands constant adaptation, and often happens before we’re emotionally ready.

If you’re a solopreneur or managing a small team, you probably don’t have a tech department to walk you through the updates. You’re doing it all yourself — and that adds up.

Three Things You Can Do to Stay Grounded

1. Respect the emotional labor.

Managing people — including yourself — takes real energy. Give yourself credit for the emotional heavy lifting, and build space into your schedule for recovery and reflection.

2. Don’t rush tech adoption.

Just because a tool is available doesn’t mean you need it today. Choose the tools that truly support your workflow, not just the trendiest ones. Let your business grow into AI at your pace.

3. Prioritize self-leadership.

Mindset, energy, and emotional clarity are your most valuable business assets. Invest in habits that support your focus and well-being. Whether it’s coaching, journaling, or just stepping away from your desk, these practices protect your most important resource — you.

AI can be a game changer — but only if we integrate it with intention. It won’t replace the need for connection, creativity, or compassion. As small business owners, we need to stay grounded, lead with clarity, and manage both the technical and emotional sides of our work.

The future of business isn’t just about working faster. It’s about working smarter — and more humanely.

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