British Airways got here up with a fairly “Finger Lickin’ Good” resolution on a global flight from Turks and Caicos when the airplane’s catering system suffered a significant mishap — stopping at a neighborhood KFC to feed the hungry patrons.
The airline was flying passengers on a roughly 12-and-a-half-hour journey from Providenciales in Turks and Caicos to London Heathrow Airport on Sunday with a layover in Nassau, Bahamas.
The airplane’s catering carts reportedly malfunctioned, and the entire meals for the trek needed to be thrown out, leaving passengers ravenous and flight attendants scrambling for meals for the second leg of the journey.
“Our groups sprung into motion and made certain our prospects had one thing to eat,” a spokesperson for British Airways informed Insider, noting that the meals scarcity was a results of “unexpected circumstances.”
Staffers managed to supply buckets of fried rooster from KFC and started handing out items to passengers. (Or “a” piece, in accordance with some passengers.)
“ONE rooster leg per passenger, absolute shame, they then stated they’d be handing out vouchers as we left the airplane which myself and journey accomplice by no means acquired,” one offended passenger wrote on Instagram.
“I checked this out with a BA good friend. It appears Turks cannot do their catering so that they take it with them on the outward flight,” somebody provided within the feedback. “The extreme warmth on the market made the meals unsafe and BA did not wish to probability the entire flight getting sick. This was their solely possibility to make sure everybody stayed secure however did not starve.”
@British_Airways simply landed @HeathrowAirport after a 12.5 hour flight BA252 from Turks and Caicos with no catering! BA needed to serve @kfc at Nassau giving some fortunate passengers 1 piece of rooster. The container with the airplane catering wasn’t chilled so all thrown away!! pic.twitter.com/U5IcBD2hRy
— Andrew Bailey (@aktivandrew) July 24, 2023
One passenger claimed that the meals was presupposed to be loaded onto the airplane as soon as it arrived within the Bahamas and that the difficulty with refreshments occurred there, not on the flight’s authentic level of origin in Turks and Caicos.
I used to be on that flight and it originated in Providenciales (PLS). My seat quantity was 10B and my spouse was 10A.
The catering from
NAS to LHR was all the time to be loaded in NAS and never Providenciales. The screw up occurred in NAS with the catering
Service.— Piper Hanchell (@Hanchell) July 26, 2023
The airline did, nevertheless, get cheeky on social media in response to KFC’s UK account Tweeting concerning the mishap, calling it a “chicky state of affairs.”
Thanks for getting us out of a chicky state of affairs ? ✈️ #NormalServiceResumed
— British Airways (@British_Airways) July 26, 2023
“We apologize to prospects that their full meal service was not obtainable and we needed to wing it on this event,” the airline informed Insider. “We’re sorry if we ruffled any feathers.”
The airline stated that each one prospects acquired refreshment vouchers after the flight ended.
British Airways didn’t instantly reply to Entrepreneur’s request for remark.