Within the first half of this yr, Dutch shoppers spent 16.3 billion euros on-line. In comparison with the identical interval in 2022, this is a rise of two p.c. The net share of complete spending was 31 p.c, similar to in 2022.
Within the first six months of this yr, 167.8 million purchases have been accomplished on-line within the Netherlands. It is a share of 11 p.c of all purchases inside that interval. These knowledge come from the most recent Thuiswinkel Market Monitor, carried out on behalf of Thuiswinkel.org and Retail Insiders.
3% much less spent on merchandise
The report additionally exhibits that customers within the nation spent 3 p.c much less on merchandise in H1 of this yr than in that interval final yr. The variety of product purchases fell by 1 p.c. Particularly in Telecom and Residence & Residing much less was spent (a lower of 14 and 10 p.c respectively). In distinction, spending in Sports activities & Recreation and DIY/Backyard was increased than final yr (up 9 and 6 p.c, respectively).
The net share of complete spending remains to be increased than in 2019.’
“Throughout the corona interval, shoppers invested of their houses and residential enchancment, so these purchases have been made then. Now shoppers are extra doubtless to decide on occasions, outings or fixing issues up themselves. In comparison with 2019, the interval earlier than COVID-19, Dutch shoppers are nonetheless spending extra on on-line purchases. This will likely need to do with worth will increase, however we additionally see that the net share relative to complete spending remains to be increased than again then”, stated Marlene ten Ham, basic director at Thuiswinkel.org.
Sturdy progress in companies sector
The net companies sector is definitely exhibiting progress after corona. Customers spent 10 p.c extra on companies within the first six months than in the identical interval final yr. The variety of purchases of companies additionally elevated by 5 p.c. This progress comes primarily from bundle excursions (19 p.c extra spending, 7 p.c extra purchases) and occasions (13 p.c extra spending, 10 p.c extra purchases).
‘Customers don’t save on experiences, however they do save on mounted bills reminiscent of insurance coverage.’
On the similar time, nevertheless, there was a decline in spending and purchases of insurance coverage (down 11 and 20 p.c, respectively). “Thus, shoppers usually are not saving on experiences, however relatively on mounted bills reminiscent of insurance coverage and telecom. Companies are additionally more and more purchased on-line, from 83 p.c of complete purchases in 2019 to 87 p.c in 2023. Whereas procuring on-line, you’ll be able to simply examine, on each provide and worth.”
Extra cross-border purchases in Nice Britain
The variety of cross-border purchases rose 13 p.c and spending overseas elevated 8 p.c. The Dutch shopper is shopping for extra merchandise overseas for much less cash. The share of overseas spending to Britain rose from 8 to 11 p.c, to China from 5 to six p.c.
Utilization of smartphone and iDeal are rising
Purchases accomplished on smartphones elevated from 33 p.c to 35 p.c between the primary six months in 2022 and the primary six months in 2023. As well as, shoppers used iDeal extra typically (from 70 to 71 p.c of all purchases). A bigger share of spending was additionally made with this fee technique (from 61 p.c to 62 p.c).
‘Bank card use elevated because of the rise in cross-border purchases.’
As well as, bank card use elevated within the share of spending (from 14 to fifteen p.c) and purchases (from 8 to 9 p.c). That is primarily as a result of improve in cross-border purchases. Additionally, Klarna’s share of on-line spending elevated from 2 to three p.c.