For those who’re on the lookout for buyer help, gross sales, receptionist, or cellphone operator jobs from residence, we have now you lined. Take a look at this huge record of distant customer support jobs!
Through the years, I’ve labored my justifiable share of cellphone jobs.
In school, I labored as an appointment setter for a direct gross sales staff. I additionally labored as a telemarketer, making cellphone requires charities, political campaigns, and Pizza Hut, providing prospects a purchase one, get one free deal.
After school, I moved to Vail, Colorado, to snowboard for the winter season. To fund this tour, I labored as a reservation agent on the Lodge at Vail, serving to folks guide resort rooms.
Later, after acquiring my second diploma and my nursing license, I labored on the cellphone approving medical gear, provides, and nursing visits for Medicaid sufferers.
For those who get pleasure from speaking to others and might keep calm below stress, there are tons of distant customer support jobs the place you will get paid to speak on the cellphone!
What Tools You’ll Want For Distant Buyer Assist Jobs
For many distant customer support jobs, you’ll want a hardwired high-speed web connection; this implies no Wi-Fi, satellite tv for pc, or hotspot connections. A couple of firms, like Working Options and ACD Direct, enable contractors to make use of DSL connections. Most firms may have job seekers submit an web velocity take a look at together with their job purposes.
One other factor you’ll want is a devoted residence workplace that is freed from distractions; no canine, youngsters, or family members ought to interrupt you whilst you’re having buyer conversations. Because you’ll be sitting for lengthy durations, you must also have an ergonomic desk and workplace chair. Standing desks are a terrific possibility for this sort of distant work.
Lastly, you’ll want a pc and a hardwired headset. Some firms like Apple, Amazon, and Zapier will present all of the gear you might want to do your job. Different firms, like Williams-Sonoma, don’t. Every firm has completely different software program applications that they use for his or her customer support calls and documentation. Make sure you learn by means of these necessities earlier than making use of so that you just don’t waste time making use of for jobs that you just’ll be unable to do.
What {Qualifications} Do You Want For Distant Buyer Service Jobs?
For those who’ve by no means labored from residence, buyer help jobs are a wonderful strategy to start your journey. Whereas some firms do require earlier work expertise, many firms don’t. Nonetheless, you’ll need wonderful communication expertise, each written and oral, empathy and fervour for serving to folks, and tech-savviness.
For some customer support roles, you’ll be required to have technical experience in an effort to assist prospects troubleshoot technical points. For those who get pleasure from serving to prospects with their issues however want to not discuss on the cellphone, there are firms that rent on-line chat and textual content brokers. You may discover this publish for data and hiring firms.
50 Distant Buyer Service Jobs
This record focuses on distant customer support, tech help, receptionist, lead era, and gross sales jobs. Take a look at this publish for those who’re looking for telehealth jobs.
1. AAA
AAA hires distant customer support reps for his or her insurance coverage and membership service facilities. These positions are full-time and include advantages. You’ll want a highschool diploma, wonderful customer support expertise, and laptop proficiency to use for these positions.
2. ACD Direct
For those who’re all in favour of working with companies or non-profits, ACD Direct is perhaps a terrific match. You may remotely as an unbiased contractor and earn $0.25-$0.35 per discuss minute. These are inbound advertising calls, and also you receives a commission per discuss minute. ACD Direct doesn’t rent people from California, Delaware, Louisiana, Massachusetts, South Dakota, Vermont, Washington, West Virginia, and Wyoming.
3. Aha!
Aha! hires distant buyer success specialists from the US, Canada, the UK, Eire, South Africa, New Zealand, and Australia. To be thought-about for these positions, you will need to have no less than one yr of expertise in a product advertising position. Aha! affords intensive advantages and profit-sharing.
4. Aira
Aira hires at-home brokers to assist help the blind and visually impaired through cellphone. Their purchasers put on particular glasses that allow brokers see the person’s environment in order that they will help these folks of their day by day lives.
5. Alorica at Dwelling
Alorica is an outsourced communication resolution. This implies firms rent Alorica to do their cellphone work (like analysis, customer support, gross sales, challenge administration, and extra). Every job itemizing has completely different necessities when it comes to expertise and site. Customer support reps earn round $14-$18 per hour, and full-time positions include advantages and paid coaching.
6. Amazon
Amazon hires work-from-home customer support associates. You’ll work together with prospects through cellphone, chat, and electronic mail on this place. Amazon has each full- and part-time jobs accessible. With Amazon, you’re employed as a W2 worker, not an unbiased contractor.
7. American Categorical
At American Categorical, they rent distant name middle staff for customer support, journey and life-style, gross sales, and human useful resource positions. One cool factor about American Categorical is that they’ll set up high-speed web entry and landline phone entry at your residence, which saves you from masking this added expense.
8. Apple
Apple hires part-time and full-time at-home advisors, staff managers, and space managers to supply customer support and tech help to Apple customers. It’s essential to have two years of tech troubleshooting expertise and be capable to kind 40 WPM. These positions include aggressive pay, advantages, and an iMac and headset.
9. Aspira Join
Aspira hires people from the US and Canada for distant customer support roles inside the outside recreation area of interest. Work-from-home positions will show the phrase “distant” on their job web page within the job title. It’s essential to have wonderful communication expertise and former customer support expertise to use. Aspira affords aggressive pay and plenty of advantages, like three weeks of paid trip.
10. Aspire Existence
Aspire Existence is a world firm that hires people for distant buyer and concierge providers. Search for the job listings with “make money working from home” within the title to search out their distant positions. The pay is aggressive, and full-time positions include advantages. You must have a highschool diploma and wonderful verbal and written communication expertise.
11. BroadPath
BroadPath hires W2 workers to work on customer support initiatives that normally final six to 9 months. Coaching for every challenge is mostly two weeks, and it’s paid. BroadPath additionally provides workers with all the laptop gear wanted to carry out their job. Certified candidates ought to have a highschool diploma or GED and two years of customer support expertise. Workers are eligible for medical advantages after one yr of employment.
12. Carnival
Carnival sometimes hires digital trip planners to assist prospects with their journey plans, questions, and issues. It’s essential to have a devoted cellphone line and quiet workplace area to work.
Learn: Distant Jobs within the Hospitality, Journey, and Tourism Industries
13. Cigna
The insurance coverage firm, Cigna, hires distant customer support representatives, customer support advocates, customer support consumption representatives, and extra. Positions are location-dependent, they usually require a highschool diploma or GED, wonderful communication expertise, and a ardour for offering stellar customer support. Full-time jobs include all kinds of advantages.
Learn: Distant Buyer Service Jobs that Don’t Require Expertise
14. Concentrix
Concentrix hires full- and part-time gross sales and repair reps, customer support reps, and tech help reps from 35 states. You’ll want a highschool diploma or GED and one yr of customer support expertise for these distant name middle positions. Concentrix affords paid coaching and advantages, however they don’t rent residents from Alaska, California, Connecticut, Washington DC, Hawaii, Illinois, Maine, Massachusetts, Montana, Nevada, New Jersey, New York, Oregon, Rhode Island, or Washington.
15. CVS Well being
CVS hires work-from-home name middle customer support representatives. It’s essential to dwell inside 75 miles of a coaching facility and have no less than six months of expertise. CVS affords aggressive pay, paid coaching, and advantages.
16. DISH
DISH, which owns Sling, OnTech, DISH Wi-fi, and Increase Cell, hires customer support associates, customer support representatives, tech help, and extra! They rent in 28 completely different states, and full-time positions include intensive advantages, together with all of the gear you might want to begin. To qualify for these positions, you will need to have a highschool diploma and 6 months of customer support expertise.
17. Uncover
Uncover hires distant customer support brokers and bilingual brokers. They’ve day, evening, and weekend shifts accessible. Positions include many advantages, together with paid coaching, paid break day, tuition reimbursement, well being advantages, and extra. They do want prior customer support expertise however are prepared to coach and rent candidates with the correct character.
18. Enterprise Holdings
Enterprise Holdings, which homes Enterprise Lease-A-Automotive, Alamo Lease-A-Automotive, and Nationwide Automotive Rental firms, supply work-from-home positions for reservation gross sales representatives. The hourly pay charge begins at $16.50 per hour, plus a aggressive fee construction.
19. Actual Sciences
Actual Sciences hires distant buyer care specialists to supply cellphone help to well being care suppliers, sufferers, and most of the people. This place requires a highschool diploma or GED and 4 years of associated expertise. These positions are full-time and include advantages.
20. Foundever
Foundever hires home-based name brokers in 45 nations worldwide to reply inbound calls. Not like many different name middle jobs, you’re employed as an worker, not an unbiased contractor, at Foundever. This place affords aggressive pay, well being, and retirement advantages, in addition to profession development alternatives.
21. Gabbyville
Gabbyville hires full- and part-time digital receptionists within the US. They provide versatile hours (5:00 am EST-5:00 pm PST Monday – Friday). If you wish to work for Gabbyville, ship your resume to [email protected] You must have wonderful communication expertise and prior administrative, customer support, or receptionist expertise.
22. Hilton
Hilton hires reservation gross sales specialists and buyer care coordinators. It’s essential to have wonderful communication expertise, persuasive gross sales capacity, and customer support expertise. Hilton affords an intensive advantages package deal and base pay and efficiency incentives for prime performers.
23. Holland America
Holland America hires work-from-home cruise consultants to advertise and promote cruises by means of outbound calls. Should reside in one of many following states: Washington, Oregon, Colorado, or Nevada, to be thought-about for employment. Positions are full-time and include beneficiant advantages like paid break day, well being protection, journey perks, 401k, and extra.
24. HotelTonight
HotelTonight sometimes hires distant customer support reps in 14 states to assist prospects resolve points. It’s essential to have no less than one yr of name middle expertise. This place consists of advantages like medical, dental, 401k, and journey perks.
25. HSN
HSN hires work-from-home customer support and order specialist reps. Despite the fact that you’ll be working remotely, positions are location-dependent (most in Florida). It’s essential to have a highschool diploma or GED and former expertise. Beginning pay begins at $14 per hour, and it will increase each three months for the primary yr.
26. Kelly Companies
Kelly Companies is a staffing company that gives distant customer support and tech help positions. Candidates ought to have a highschool diploma or GED, wonderful communication expertise, and no less than six months of customer support expertise.
27. Lincoln Monetary Group
Lincoln Monetary Group hires web site technical help representatives, customer support associates, bilingual customer support representatives, and extra. Positions are location-dependent, however some don’t require any expertise making them good for highschool and school grads. Positions are full-time work alternatives, they usually do include intensive advantages.
28. LiveXchange
LiveXchange, previously ContractWorld, hires unbiased contractors from around the globe to supply customer support for firms like Pizza Hut, Loreal, and KFWith this at-home alternative, you’re paid per name with common earnings between $8-$16 per hour. Bear in mind that ContractWorld prices a $75 price for his or her agent entry course, a month-to-month $29 software program licensing price, and a $4.95 month-to-month cost processing price. Personally, I believe these charges are extreme, particularly because you’ll should pay self-employment taxes too.
29. LiveOps
LiveOps hires unbiased contractors in 36 states for customer support roles and cellphone work. With this chance, you may set your personal schedule, and the pay is between $12-$15 per hour. LiveOps contracts with firms like Murad and ProFlowers.com. Brokers should pay for and cross a felony background examine earlier than contracting with firms.
30. Neiman Marcus
Neiman Marcus hires seasonal buyer care cellphone associates to supply gross sales and repair help to prospects. It’s essential to have one yr of name middle expertise and reside in Texas, the place you’ll be required to attend an onsite coaching. They normally begin hiring in August or September for these seasonal positions.
Learn: Distant Retail Jobs: Methods to Work Retail From Dwelling
31. NexRep
NexRep hires work-at-home brokers for inbound gross sales, outbound gross sales, and buyer care positions. Many positions supply an hourly base pay with fee alternatives. In these roles, you’ll work as an unbiased contractor, not a W2 worker. NexRep hires for firms like Purple Bull, Priceline, GrubHub, and extra. NexRep doesn’t rent within the following states: AR, AZ, CA, CO, CT, DC, IL, MA, MD, ME, MO, NJ, NY, OR, RI, VT, WA, and WI. You’ll have to pay for a felony background examine earlier than you start.
32. Nordstrom
Nordstrom sometimes hires work-at-home buyer care specialists. These positions are full-time, they usually include nice advantages like medical, dental, imaginative and prescient, merchandise reductions, and a 401k plan. They have an inclination to begin hiring in August and September for the elevated calls for throughout the vacation season.
33. Omni Interactions
Omni Interactions hires unbiased contractors from the US to supply customer support and help through cellphone, electronic mail, chat, and social. You’ve got full management over your schedule with these roles, and most positions pay $17.00 per hour. You must have wonderful communication expertise, a private laptop, and a hardwired high-speed web connection.
34. PhoneBurner
PhoneBurner hires full-time buyer help reps to reply inbound calls, emails, and chats. The compensation ranges from $17-$20 per hour, and you will need to have two years of expertise in tech help.
Learn: Greatest Work-From-Dwelling Jobs if You Have a Background in Buyer Service
35. Smith.ai
Smith.ai hires full- and part-time digital receptionists to reply calls, take messages, guide appointments, and extra. It’s essential to have wonderful communication expertise and be capable to kind 40 WPM. Beginning pay for US brokers is $15 per hour, and full-time positions include advantages. Smith.ai operates twelve months a yr, 7 days every week, 24 hours a day, which implies there are numerous completely different shift choices accessible.
36. Assist.com
Assist.com hires distant customer support representatives to supply tech help. They provide a variety of advantages, like paid coaching, medical health insurance, PTO, a pay-for-performance bonus program, and extra. It’s essential to have no less than one yr of expertise, be capable to kind 40 WPM and have wonderful communication expertise.
37. Sutherland
Sutherland hires digital customer support representatives, tech help, and gross sales reps. With these roles, you might want to have a highschool diploma or GED, though some positions require a better degree of training. They provide paid coaching, advantages, and W2 employment, they usually rent in all states besides Hawaii and Alaska.
38. Teleflora
Teleflora hires seasonal (normally earlier than Christmas, Valentine’s, and Mom’s Day) work-at-home brokers to help with inbound orders and calls. This position requires a landline, a PC (no Macs allowed), and fundamental knowledge entry expertise.
39. TeleReach
TeleReach is business-to-business advertising, that means you aren’t promoting merchandise through chilly calling. As a substitute, you’re calling companies on the lookout for the providers and merchandise it’s a must to supply. To work with TeleReach, you will need to have a landline and endure a coaching course of. You may earn between $35k-$85k yearly, relying on the variety of calls and gross sales you make.
40. TTEC
TTEC hires world associates for customer support, gross sales, and technical help through cellphone, chat, and social media. These positions embrace paid coaching and advantages. TTEC doesn’t rent people from California, Hawaii, or Alaska. Candidates in Colorado, Illinois, Massachusetts, New Jersey, New York, Washington, and Washington, D.C. will likely be thought-about for particular conditions. Candidates should have a highschool diploma or GED and no less than six months of expertise.
41. U-Haul
U-Haul hires part-time gross sales and reservation representatives to assist prospects. Throughout busy occasions of the yr, hours could differ, however for essentially the most half, the schedule is versatile. It’s essential to decide to a four-week coaching program and have grasp of geography.
42. UnitedHealth Group
The healthcare insurance coverage firm UnitedHealth Group hires distant customer support representatives, bilingual customer support representatives, gross sales help reps, and customer support supervisors. These positions require a highschool diploma or GED and one yr of customer support expertise, and they’re location-dependent. Full-time jobs include advantages.
43. Unum
Unum hires distant customer support representatives to assist prospects with medical health insurance. You have to be positioned within the jap or central time zone. These positions include paid coaching and many advantages. To search out these positions on their profession portal, seek for the key phrase “distant.” Candidates will want a highschool diploma or GED and related expertise.
44. Verizon
Verizon hires distant customer support representatives in Alabama, Arizona, Arkansas, Colorado, Florida, Georgia, Illinois, Minnesota, New Mexico, North Carolina, Ohio, Oregon, South Carolina, Tennessee, Texas, Utah, and Washington. Whereas brokers work remotely, chances are you’ll want to often attend onsite conferences and coaching, therefore the situation requirement. Verizon supplies staff with a pc, phone, headset, relevant software program, cables, and a month-to-month stipend for his or her web connection.
45. Vivint
Vivint hires people for work-from-home tech help roles. You’ll reply inbound buyer calls to supply tech help and customer support on this place. Should dwell inside a 100-mile radius of one among their coaching facilities. Beginning pay is $12.50 per hour and comes with medical health insurance, paid break day, 401k, and extra.
46. Williams-Sonoma
Williams-Sonoma hires distant customer support representatives to interact with prospects through cellphone, chat, and electronic mail. These work-at-home jobs pay $15 per hour and include reductions on merchandise, well being care and dental advantages, and a 401K. It’s essential to be capable to work 30-50 hours per week; paid coaching is included.
47. Working Options
Working Options hires unbiased contractors for distant customer support, gross sales, and help. Relying on which program you’re engaged on, brokers can earn as much as $19 per hour plus bonuses and additional commissions. Working Options doesn’t rent people from California, New York, Pennsylvania, or Washington.
48. Wrrk
Wrrk has distant customer support jobs the place you’ll help prospects through cellphone, chat, and electronic mail. It’s essential to reside in Texas, Colorado, Arizona, Georgia, Ohio, Pennsylvania, Louisiana, Missouri, North Carolina, Kentucky, Nebraska, Washington, or Oklahoma and have one yr of expertise. It is a W2 place with well being advantages.
49. Xerox
Xerox hires for a lot of work-from-home positions, however their cellphone jobs encompass distant help specialists, tech help, and buyer care specialists. Positions are full-time and include many advantages and studying and improvement alternatives.
50. Zapier
Zapier is a totally distant automation firm that hires workers from around the globe. They rent for a lot of positions, reminiscent of enterprise operations, engineering, finance, HR, advertising, and customer support. In these distant positions, you’ll earn aggressive wages and obtain all kinds of advantages like healthcare, retirement, a house workplace setup, and an expert improvement funds.
One other Approach to Get Paid to Speak on the Telephone
There’s one different strategy to make money working from home on the cellphone: being a cellphone actress! Sure, I’m speaking about PSO jobs (cellphone intercourse operator jobs). I don’t cowl this occupation on the web site. Nonetheless, if that is one thing that pursuits you, you may seek for these distant jobs on Google. Simply remember that there are cellphone intercourse operator scams on the market. The Penny Hoarder has some invaluable ideas for locating a PSO job with out getting scammed right here.
Conclusion
One final be aware about distant customer support jobs. Despite the fact that there are tons of legit on-line customer support jobs, you continue to have to be looking out for scams. Many reliable firms are coping with recruitment and imposter scams, so all the time you should definitely do your due diligence earlier than making use of.
When you have wonderful communication expertise and luxuriate in speaking with others, there are many firms on the lookout for cellphone staff! Discover the businesses on this record, and for those who want extra distant job leads, take a look at the Distant Job Listing!
Do you may have a distant customer support job? Which firm do you’re employed with? Drop us a be aware; we’d love to listen to from you!
Initially printed March 7, 2017. Content material up to date Might 2023.