How did you hear concerning the Come up® Platform?
I realized about it from Fb however was utilizing one other platform prior, so I seemed into Come up, and found nothing however fantastic issues concerning the Come up® Platform.
How lengthy have you ever been utilizing the Come up® Platform?
A couple of 12 months! I actually simply considered it—and it’s loopy—it’ll be a 12 months in Might. Working from dwelling has been nice for me as a result of I used to be recognized with RA. I simply couldn’t take the ache I had in my palms and ft anymore, which is why I seemed into working from dwelling.
The Come up® Platform has been extraordinarily useful to me as a result of I’ve been capable of assist my different half with obligations and never undergo as badly as I used to be. It’s an important factor—and utilizing the Come up® Platform allows us to be enterprise house owners.
What do you want most concerning the Come up® Platform?
The factor that I really like most concerning the Come up® Platform is that I’ve been capable of construct my very own enterprise and construct it at a tempo that I can deal with the place I’m not throwing an excessive amount of at myself whereas servicing.
It has been a course of this final 12 months and it’s nonetheless not absolutely underway. I’m within the strategy of constructing tutorials for brand new brokers who don’t have expertise in customer support. I consider that any brokers who present service on the Come up® Platform will profit from it. I’m additionally at the moment servicing the house enchancment provider shopper and am in certification for one more one.
What do you want most about servicing the house enchancment provider?
The truth that the hours are there, and I can do what I really like doing: helping clients.
I’ve been capable of put my very own little contact on issues and contact the hearts of consumers that decision with out having to be nose to nose with them. The truth that I can nonetheless assist individuals whole-heartedly and know that they’re pleased and appreciative means a lot—as a result of we get clients who’ve considerations about deliveries, and we will make it proper for them.
The truth that the purchasers have a optimistic expertise with customer support—you understand, they get a stay individual, and we get to assist them—is nice.
Why do you assume you related so properly with dwelling enchancment provider?
I imply, the truth that I’ve been capable of assist individuals, which is what I really like doing—and I’m identical to my father—I’ll exit of my approach to assist somebody.
I can nonetheless try this with my well being issues and realize it’s appreciated whereas I’m doing the fitting factor for the shopper.
The truth that I can contact somebody’s life and present them that there are individuals who do care is fantastic.
How has your use of the Come up® Platform improved your life personally and professionally?
Properly, my different half has gotten us two English Bulldogs. I can nonetheless be dwelling with them—on a regular basis—which has been very useful. They—in addition to my youngsters who’re my coronary heart and pleasure—are my life.
Has there been a time whereas servicing that you just really feel you might have positively impacted somebody’s day or life by offering wonderful customer support or help? Please inform us about it.
Completely! Throughout Christmas time, I had a buyer name about their bundle.
Their bundle was delivered, nevertheless it was positioned within the driveway. The shopper—not understanding it was within the driveway—ran it over.
It ended up being Christmas decorations that he wished to place exterior for his youngsters.
This single father was doing every little thing he may to point out his youngsters every little thing that Christmas was about, and to me, that could be very old- customary—identical to how I used to be raised, so I did every little thing I may to repair the scenario and have these packages resent out to him the subsequent day—and, you understand—assist him make his child’s Christmas!
It truly makes me get teary-eyed as a result of it touched me in a approach that I by no means thought my coronary heart could possibly be touched.
Understanding I may assist a single father do what my father did for me simply touched me in methods you’ll by no means perceive.
The truth that I used to be capable of be part of that….
It’s one thing that will probably be with me for a lifetime.
Do you might have any recommendation for individuals who are new to utilizing the Come up® Platform?
Step exterior of your consolation zone. It’s scary initially, however when you’re over the worry, it’s so useful! I additionally grew to become superb pals with lots of the individuals I used to be in school with.
Is there anything you prefer to others to know concerning the Come up® Platform?
I imply, is there something to not love?
To have the ability to keep dwelling, for me to be with my canines—there are mother and father who may be dwelling with their youngsters—that could be a fantastic factor! The Come up® Platform is giving individuals again alternatives they didn’t assume they’d anymore, particularly after every little thing that occurred through the pandemic. That is additionally the rationale I grew to become a Service Companion: to let individuals know that there are nonetheless alternatives on the market—and we simply occur to be very fortunate that we get to service Fortune 500 firms! It’s additionally good to know that the Come up® Platform is desirous to know what’s going on with its Service Companions—and that offers me a extremely good feeling!
Interested in changing into a Service Companion?
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