Did you know that it is possible to be a Mystery Shopper in the healthcare industry? This is a legitimate way to earn extra money without any experience or having to undergo an interview. If you’re seeking a flexible side hustle that allows you to work from home while contributing to the improvement of healthcare services, becoming a mystery shopper with Perception Strategies could be an excellent opportunity.
What is Healthcare Mystery Shopping?
It is similar to the traditional method of mystery shopping. This involves visiting various establishments to rate and review each business, evaluate workers, their treatment of customers, and so forth. You will be expected to do the same in Healthcare facilities. Healthcare mystery shopping involves evaluating the patient and healthcare consumer experience from an outsider’s perspective. These assignments focus on the patient experience – either over the phone, online, or in person.
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If you don’t mind traveling to a facility, you can complete mystery shops in person. You can opt to do all three, if you like.
What Is Perception Strategies?
Perception Strategies is a well-established company that specializes in healthcare mystery shopping. Since 1998, they’ve completed over 300,000 healthcare mystery shopping assignments for hospitals, clinics, and healthcare providers across the U.S. Perception Strategies offers various types of mystery shopping assignments.
How does it work?
If you are interested in becoming a mystery shopper for Perception Strategies, you will first fill out an online application on their official website. You will next be instructed to complete a simple writing sample. After your writing sample and application are approved, you will be contacted by the company to start accepting shops when opportunities in your area or profile open up.
Here are some of the assigned tasks and shops that may be available to you as a Healthcare Mystery Shopper.
- Phone calls to schedule appointments (phone shops)
- Competitor research calls
- Inquiries about services or pricing (Price Transparency shops)
- Customer service evaluations
- Observation-based reports
- In-person visits (less common)
Each task comes with detailed instructions.
Remember, as a mystery shopper, you will act as a regular patient or family member, take notes during the interaction, and submit a report afterward based on your experience.
How much will I make?
The pay varies depending on the complexity of the assignment. But most phone-based shops pay between $12 to $17 per completed call. In-person or observation shops may pay more. Some mystery shoppers report earning $100+ per month by completing just a few tasks weekly. It’s not a full-time income, but it’s a great side hustle, especially if you want flexibility or extra income.
What I like about Perception Strategies?
- No experience needed – You just need good communication and writing skills.
- Flexible hours – Choose assignments that fit your schedule.
- Meaningful work – You’re helping improve healthcare experiences.
- Reliable payments – Pay is processed on time, and communication is professional.
- No startup fees – It’s free to apply and participate.
- Remote – The majority of the mystery shops can be done from home.
A few things to keep in mind
You may not qualify for every assignment (they match by location, demographics, etc.)
You must follow instructions carefully and submit reports on time
This is 1099 contract work, so taxes are your responsibility
Perception Strategies has immediate openings in the following areas:
- Arkansas
- Florida
- Georgia
- Illinois
- Iowa
- Kentucky
- Louisana
- Nebraska
- New Mexico
- North Carolina
- Ohio
- South Carolina
- South Dakota
- Texas
- Virginia
If your state is not listed, you can still apply online, but you may not have immediate shops available to you.
How to Apply?
You can get started today and fill out your application online here.
If you like the idea of being a secret shopper, you can also try the following companies.
Mobee – App for secret shoppers. Use code QQPD for a bonus when you join.
Field Agent – Get paid to complete various mystery shopping gigs in your area. Open worldwide.
Amusement Advantage – Get paid to evaluate various amusements with your family.
BestMark – Read this review about their mystery shopping program.
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