Are you looking to earn extra money from home? TELUS International, newly rebranded as TELUS Digital, is a reputable company that allows job seekers from around the world the flexibility to leverage their knowledge and skills through a wide variety of AI training jobs.
In this TELUS International review, we’ll discuss the gigs available and how the platform works, including requirements, compensation, and any benefits or drawbacks of working for TELUS Digital.
TELUS Digital Overview
TELUS Digital is a Canadian telecommunications company that offers a wide range of services, including digital solutions, consulting, customer experience services, and back office and automation. While the company’s services are wide-ranging and work is available in 26 countries, TELUS Digital boasts a healthy company culture that includes inspiring and inclusive workspaces and multilingual capabilities.
TELUS Digital has received numerous awards, including Fast Company’s 2023 award for Best Workplace for Innovators. Some of the company’s values include prioritizing family, giving back through supporting grassroots charitable organizations, and career growth by helping employees develop personally and professionally.
Types of Jobs at TELUS Digital
TELUS Digital has five main categories of jobs, including business process outsourcing, digital solutions, support positions, AI community jobs, and artificial intelligence. On their main career page and AI community page, you can search for jobs by country, language, keyword, or location. At TELUS Digital, you can find full-time, part-time, in-person, remote, and independent contracting positions.
Community AI Jobs at TELUS Digital
TELUS is known for its commitment to diversity and inclusivity in hiring, and its community AI jobs are no different. For these 1099 positions, they are looking for individuals who are passionate about artificial intelligence and value work-life balance. Workers can choose their working hours to meet their needs and are provided with all the necessary tools, support, and training to do the work.
TELUS Digital has several AI community jobs to consider, and new tasks are being added all the time based on their clients’ needs.
Here are some of the most common AI community jobs that can be done from home:
- Data Annotation: As the name suggests, data annotation jobs involve labeling data with relevant tags to make it easier for computers to understand the topic and direct users accordingly. Some tasks might include labeling objects in images, labeling voice recordings, and labeling words in bodies of text.
- Data Enrichment: Data enrichment workers help with the development of AI applications, including virtual assistants, chatbots, and search engines. Day-to-day tasks include transcribing and digitizing written documents.
- Internet Rater Position: This position involves reviewing online search results to help improve the accuracy and relevancy of online searches related to keywords and phrases.
- Online Data Analysis: Maps and data analysts are responsible for determining the accuracy and relevancy of online map data to help improve AI apps that rely on geographical data.
- Evaluator: In these evaluation tasks, you’ll provide safety solutions by evaluating videos, images, ads, or audio and providing feedback on any upsetting or offensive material contained within the content.
- Remote Moderators: In this freelance customer service role, you’ll answer telephone calls from their study participants.
- Mystery Shoppers: Occasionally, there are openings for online mystery shoppers to evaluate stores on their customer experience, including the checkout process, interactions, and returns.
- Writers: Often, there is a need for writers with expertise in specific areas like math, science, healthcare and medicine, technology, engineering, business, or a foreign language. In these roles, you may work as a prompt writer, translator, or content generator.
AI Community Job Requirements
AI community jobs at TELUS Digital allow you to help improve technology and apps created by some of the world’s largest brands. To qualify for the role, you must reside in the country stated on the job listing for the specific position you’re applying for and speak the primary language there.
You must also have a high school diploma (or GED), internet access at home, a computer or laptop, and a mobile device to help you complete tasks. For some jobs, you need to install a barcode scanner application on your cell phone.
Other requirements may include:
- Active daily user of Gmail, Google, and social media, including Twitter (X) and Facebook
- Familiarity with current and historical business, media, sport, news, social media, and cultural affairs in the country where you’re applying to do the work
- Experience using web browsers to navigate and interact with a variety of content
- Some positions require a bachelor’s, master’s, or PhD degree
- You may be required to take a qualification exam
How to Apply
To apply for one of the AI community jobs that TELUS Digital offers, you can search for available gigs here. When you find a role that you’re interested in, click on the apply button and register for an account. Once you’ve created an account, you can apply for the position.
For their full-time positions, you can search for remote jobs here and then upload your resume, apply with LinkedIn or Indeed, or log in using Facebook.
Equipment You’ll Need for Work
For some roles, TELUS does specify the tech you’ll need, but if you follow these general guidelines, you should have no problem completing tasks and staying up to speed. You’ll need both a desktop or laptop computer with current software and a smartphone.
You should have a minimum of 12 months of experience using Gmail, and your smartphone should be 4.2 or higher if using Android and 14 iOS or higher for an iPhone.
How Much Can You Make?
The compensation for AI part-time jobs and data solutions roles at TELUS varies, but most positions have the corresponding pay rate posted. Many of the AI training jobs with TELUS Digital are pay-per-task jobs, and the rate listed is an estimated hourly wage.
Here is a sampling of estimated earnings from their job listings:
- Spanish Rater – $14 per hour
- Data Partner (Computer Science) – $30 to $50 per hour
- Remote Moderator – $18 per hour
- Online Task Contributor – $11.50 per hour
TELUS Digital Reviews
TELUS Digital has an average rating of 3.5 (out of 5) on Indeed and 3.6 (out of 5) on Glassdoor. Former and current employees say it’s a good place to work overall and praise the company’s innovation. While TELUS seems to have a positive company culture in its offices, this appears to extend to the company’s remote jobs as well.
Here’s what one employee from Indeed had to say:
“Telus is a good place to work with lots of opportunity to grow if you are willing to learn. The culture is probably the best part of the job, the upper management really ensures that it is a safe place to work for people of all backgrounds.” – via Indeed
Another employee said:
“Flexible hours, can literally work at ANY time there’s tasks – Interesting tasks (a good portion) – Mental health program access and other cool stuff” – via Glassdoor
Other online reviews indicated there weren’t always competitive salaries or pay raises over time.
“Availability of tasks is sometimes low and unpredictable, which makes it difficult to do when you have another job. Only PT available, so not a viable source of primary income, which makes NOT having another job impossible.” – via Glassdoor
Alternatives to TELUS Digital
If you’re not finding an online gig that suits your skills on TELUS Digital, there are many other AI training companies to explore. Most of these companies offer similar positions, pay, and flexibility. As long as you’re tech-savvy and detail-oriented with excellent written skills, you should be qualified for the positions.
Here are some top alternatives to explore:
TELUS Digital Review Wrapup
TELUS Digital is a reputable company that provides a variety of job opportunities, especially for individuals with a passion for AI. With remote job options, the flexibility to work from anywhere in the world is an excellent benefit. However, this unique job opportunity isn’t for everyone, so carefully review each job opportunity and requirements before applying. Overall, if you are looking for work from home AI jobs, this is an excellent place to start, especially if you are bilingual or plan to work in other countries since TELUS is such a prominent global company.
Originally published December 18, 2023. Content updated December 2024.