You’ve most likely heard of HSN earlier than (previously referred to as the House Procuring Community). Heck, chances are you’ll even be a loyal watcher and shopper of this long-standing channel.
If these three little letters imply nothing to you, that’s okay. Let me offer you a bit historical past lesson. It’s type of an attention-grabbing story.
HSN obtained its begin accidentally. In 1977 a Clearwater-based radio station accepted electrical can openers as cost when one among its advertisers couldn’t pay their invoice. The station proprietor rotated and auctioned off (and offered out of!) all 112 can openers dwell on air. And so the concept was hatched for a regularly-scheduled phase the place listeners might ‘store’ from residence.
By 1985, the concept transitioned to tv and went nationwide, airing 24/7. And the remaining, as they are saying, is historical past. You’ll be able to learn all about their story and a few of the cool issues HSN is as much as as of late on their About Us Web page.
When you most likely know HSN for its nonstop array of purses and jewellery, and various assortment of residence decor and style, chances are you’ll not understand that there’s a whole HSN do business from home division! That’s proper, this mega-retailer can also be remote-friendly.
In case you’ve been on the lookout for a home-based gross sales and buyer help place, HSN often is the digital office for you. However there are some issues you could know earlier than you apply.
About HSN
HSN is headquartered in St. Petersburg, Florida with greater than 6,000 staff unfold out in digital and on-site roles.
At present, HSN is billed as a $3.5 billion “interactive multi-channel retailer.” In different phrases, you may store HSN on-line, in shops, by way of catalogs and, in fact, on TV.
So What’s This HSN Work From House Job All About?
The primary kind of employment accessible at HSN is thru their Buyer Care Division, what they discuss with because the “heartbeat” of the corporate.
The Buyer Care Group consists of group members working each gross sales and customer support roles.
What Does a Gross sales Rep Do?
HSN home-based gross sales reps obtain incoming calls and assist clients place orders. This additionally consists of up-selling and cross-selling merchandise within the course of.
Reps will help troubleshoot points too concerning all the pieces from billing to transport and returns.
Is This Seasonal? Full-Time? Half-Time?
Relies upon. Earlier than the vacation season, HSN ramps up their hiring for digital reps. These jobs are seasonal and sometimes full-time to maintain up with the demand of orders.
All year long, HSN routinely hires each full-time and part-time everlasting staff.
Whether or not full-time, part-time, or seasonal, you’ll be categorised as an worker. This implies you’ll need to fill out a W2 and taxes shall be withheld out of your examine.
What Are The HSN Work From House Hours?
HSN operates 24/7, 364 days out of the 12 months (no dwell exhibits on Christmas!). Take into accout, they’ll want reps available in any respect these instances. Through the holidays, chances are you’ll be anticipated to work a versatile schedule to cowl peak hours.
Through the hiring course of, you may talk about your schedule necessities and availability together with your recruiter. The excellent news is, HSN is understood to be versatile on the subject of schedules and swapping shifts (extra on that later).
The place Does HSN Rent?
Though this can be a distant place, the do business from home HSN program is just accessible in choose places. At the moment, HSN hires digital reps in Florida, Tennessee, and Virginia.
However, there’s a catch, it’s a must to dwell specifically areas of those states to be thought-about.
Florida
Florida residents must reside in one of many following counties to be eligible:
Highlands, Glades, Charlotte, Lee, Collier, Hendry, Dade, Monroe, Palm Seashore, Broward, Orange, Martine, Saint Lucie, Hernando, Pasco, Osceola, Volusia, Polk, Sarasota, Citrus, Sumter, Indian River, Brevard, Manatee, Hardee
Tennessee
Tennesse residents must reside in Nashville or surrounding areas (615 or 931 space code).
Virginia
Virginia residents must be within the Roanoke space to be thought-about for home-based employment at HSN.
HSN Work From House Necessities
In case you dwell in one of many choose areas the place HSN hires, you’re not completely within the clear but to use. First, ensure you meet their must-have necessities earlier than you apply.
Landline
HSN requires home-based reps to have a superb ol’ style analog landline. No VOIP or internet-based phone service. And, your property telephone quantity must have a selected space code.
Florida Space Codes
863, 941, 239, 305, 786, 954, 561, 407, 321, 352, 386, 552, 772
Tennessee Space Codes
615 or 931
Whereas not at all times marketed, there are sometimes openings for home-based reps in Ohio. However that is by way of Cornerstone, an HSN-owned catalog firm. So, whereas technically an HSN home-based job, it’s not the identical precise place I’m speaking about right here.
No Landline? Your present cable supplier could possibly set up one for you as a part of a bundled service. The excellent news is, for those who go forward and set up a landline, you’ll probably be capable of write it off on the finish of the 12 months.
Web
Excessive-speed web is a should. No dial-up, broadband, or WiFi connections allowed. When working, you should be hardwired to your modem utilizing an ethernet twine. Why? This enables for the best name stability whereas working.
Headset
You’ll be able to purchase an honest headset on Amazon for beneath $20. This shall be used to take incoming calls throughout your shift. Put money into one that’s cozy — chances are you’ll take requires as much as 8 hours at a time.
Different Necessities to Contemplate
You’ll must be a highschool graduate or have your GED to be thought-about for employment. Earlier gross sales and/or customer support expertise can also be a should.
Because you’ll be dealing with a high-volume of callers (particularly in the course of the holidays), you’ll must be affected person, a superb listener, and capable of deal with even essentially the most troublesome callers with ease.
Get Able to Apply
Earlier than you apply, ensure that to give your resume a distant makeover particularly for the HSN House-Based mostly rep place.
To do this, go to their profession web page and filter listings by “work from home.” Learn the itemizing rigorously and pull out necessary key phrases. Now place these key phrases into your resume! Doing so will ensure that your resume stands out among the many many candidates. And it additionally helps your software get seen by an precise recruiter.
Unsure for those who correctly key phrase optimized your resume? No drawback.
Head on over to Job Scan. It couldn’t be less complicated to make use of. Paste the job advert on one facet, your resume on the opposite and, voila, JobScan will analyze each to see how effectively your resume matches the job description like so:
The better the match, the higher optimized your resume (and the higher your likelihood of getting a name again for an interview!).
It’s free to strive JobScan for a sure variety of scans every month (it’s steadily altering). However it’s undoubtedly value a strive for those who’ve by no means key phrase optimized your resume earlier than.
To study extra in regards to the course of, you should definitely learn the one resume hack you could get your resume seen by recruiters.
What Others Are Saying
Glassdoor opinions from present and former gross sales reps at HSN love the autonomy that comes with working from residence. Many reps additionally famous the versatile schedule, together with a capability to swap shifts with coworkers without having administration approval.
And, reviewers famous that even part-time staff obtain PTO from day one, one other superior perk.
On the flip facet, gross sales reps appear to agree that there’s little room to maneuver up within the group. And, ideas on administration are unfold out throughout the board — actually simply is dependent upon who you get as your superior.
The pay price is also known as OK, with no particular point out of charges. Nevertheless, many reviewers like the flexibility to earn prizes and bonuses by way of coworker contests. Plus, all reps obtain a reduction, which is a pleasant perk for those who’re an HSN shopper!
Work From House HSN Evaluation
There’s no denying that HSN may be very a lot a good firm that hires distant reps. Sadly, they solely rent distant staff in choose areas in Florida, Virginia, and Tennessee. In case you don’t dwell in one among these states, you’ll must look elsewhere.
In case your geographic location is good, HSN can provide versatile home-based work.
Take into accout, this can be a home-based customer support place, which implies you’ll spend quite a lot of time on the telephone. And don’t neglect, you will have to offer a landline and high-speed web to get the job executed.
However for those who don’t thoughts telephone work and meet the pre-hire necessities, this can be a nice alternative to construct a cubicle-free customer-service profession.
Questions in regards to the hiring course of? Have you ever labored for HSN earlier than? Please depart your feedback and private opinions within the feedback under 🙂
Fortunately,
Ashlee
P.S. This submit comprises affiliate hyperlinks for JobScan, a program I take advantage of and love! Please learn my disclosure assertion to study extra.