On the hunt for the ideal work from home job? Here’s one you probably haven’t considered yet! Appointment setter jobs are a good career option for those who don’t mind chatting on the phone and are interested in outside sales.
This is a position that allows you plenty of freedom and flexibility. You can easily find both full-time and part-time jobs available, so you’re sure to find something that fits, whether you want steady work or a side hustle for your spare time.
For most appointment setter jobs, you don’t need any prior experience, making it a great position for beginners or those looking for potential career growth, particularly in sales.
And for a job that just about anyone can do, the pay isn’t bad either!
So, if you’re considering a professional career in appointment setting, keep reading to discover what it’s all about and find some current remote positions.
What is an Appointment Setter?
The goal of an appointment setter is to secure future sales appointments for a company. From a list of potential leads, you reach out to these prospective customers via outbound calls and tell them a bit about the product or service your company offers. If all goes well, you update their details in a database and schedule a sales appointment.
You’re the first point of contact potential clients make at a company, so you’re just giving them the overview, typically following a script.
Appointment Setter Job Description
When it comes to placing these phone calls to potential customers, you’re not pulling names out of thin air. You’re given a list of phone numbers that have been acquired from email lists, contact forms, social media, and other marketing channels.
Most companies also have a select phone script, discussion points, and basic questions, so you won’t have to wing it.
The goal is to create interest in the company’s goods or services so that the customer will want to book a sales appointment to learn more. During the call, you would take notes and update any important information for the sales team to utilize during their consultations.
Often, you would use a Customer Relationship Management (CRM) tool that allows you to keep a detailed log of calls, contact information, success, and any other notes so that anyone in the company can easily access this information.
Besides calling prospective clients, you may also be asked to give sales materials to the customers, such as information kits and product samples. If a call goes well, you may be asked to provide a live transfer to closing sales agents. Some companies also require their appointment setters to create reports on their results and activities.
How Much Can You Make as an Appointment Setter?
According to Glassdoor, the average total pay for appointment setter jobs is $65,417, with an average salary of $47,860. Zippia reports an average of $31,866 a year or $15.32 an hour. You may also see commission-based bonuses or incentives where you earn more money based on the success of your call, either leading to more appointments or actual sales.
An appointment setter role is typically seen as an entry-level position. It’s a good way to get your foot in the door at a company you’re interested in working at.
If you’re interested in getting into sales but don’t have experience, appointment setter jobs are an excellent place to start. It can help you make meaningful professional connections and gain invaluable, on-the-go training.
Appointment Setter Job Requirements
Appointment setters need to be able to talk on the phone for long periods of time. An ideal candidate needs excellent phone etiquette, strong listening skills, and a positive attitude. Overall, good customer service is the primary goal of a call.
Besides excellent communication skills, you’ll also need to be computer literate. You’ll likely be working with a CRM tool and will need proficiency with essential computer software like Microsoft Office, Outlook, and Excel. Close attention to detail will benefit you in this role.
You’ll need to schedule appointments with ease, staying on top of calendar management for sales representatives.
An ideal candidate also has a passion for sales. This is a very results-driven position, so you need the motivation to turn leads into new clients. It’s the art of the sales pitch!
Previous telecommunications or sales experience is considered an asset. You may also take a course in office administration or customer engagement, but it’s certainly not necessary for the role.
Some roles may have education and experience requirements, such as a bachelor’s degree, and work in a field such as business-to-business sales. However, there are also plenty of positions that will simply require a high school diploma or GED and provide you with on-the-job training qualifications. By practicing the script and being as familiar as possible with the product, you’re sure to excel.
Work From Home Appointment Setter Jobs
Since this isn’t a niche role and it’s high in demand, you’ll likely find lots of listings for appointment setter jobs on sites like Indeed, LinkedIn, and Glassdoor. Start by searching for your location, followed by appointment setter jobs on FlexJobs, and you’ll get plenty of results.
Most of the time, these positions are entirely remote. If you need additional help finding open positions, check out some of the companies below that frequently hire appointment setters!
It’s important to note that terminology for this job can differ from company to company. While some will call the role “appointment setter,” others may call the role outbound sales, customer service, sales, or even admin. It’s essential to pay attention to the job description and see what the position actually entails.
Also, note that many of these jobs are for contract or freelance work. Contracts can end abruptly based on your agreement, so be ready to seek new opportunities afterward.
1. Paragon Planners
Paragon Planners actively hires scheduling and appointment setters for its clients. According to their opportunities page, they’re pretty much always hiring appointment setters and schedulers in their client services department.
Best of all, these positions are all remote, making them flexible to your lifestyle. They hire in several states, including:
- Arizona
- California
- Colorado
- Florida
- Idaho
- Kentucky
- Michigan
- Missouri
- North Carolina
- Ohio
- Oregon
- South Carolina
- Texas
Paragon Planners has a 3.7-star rating on Glassdoor.
2. ADP
ADP is human resources management software used by many companies. They frequently hire for a variety of roles and are always looking to expand their sales database! You can easily find positions in sales, client services, implementation, technology, and more, most of which are listed as remote.
As an outbound sales rep with ADP, you’ll be given a geographic boundary and be responsible for setting appointments and even selling to prospects. No specific sales experience is required, and you’ll enjoy benefits from day one with the company!
ADP has a 3.9-star rating on Glassdoor.
3. Blue Zebra
Blue Zebra specializes in appointment settings, making it a good choice for specialized work. It hires work from home contractors who are comfortable cold-calling prospects.
To work with Blue Zebra, you need at least 5+ years of prior experience as an appointment setter and over 7 years of experience working in a business-to-business role. If hired, you’ll receive an average pay of $15 an hour, which is above the average market base rate. Hires will also have the opportunity for rate increases and client bonuses, depending on performance.
Blue Zebra does not have any reviews on Glassdoor yet.
4. Qurate Retail Group
You’ll always find work from home jobs with the Home Shopping Network, now under the umbrella of Qurate Retail Group. The network constantly hires sales and customer service associates to handle the many inbound calls it receives.
Plus, they’re a trusted company for both users and employees.
Qurate Retail Group has a 3.7-star rating on Glassdoor.
5. Amazon
As one of the world’s top businesses, Amazon is always hiring for virtually every job category you can think of. Find telecommunication positions in customer service, administrative support, and sales.
Position locations and work from home opportunities vary greatly, so try to filter based on your area for the best results.
Amazon has a 3.7-star rating on Glassdoor.
Interested in more work opportunities with Amazon? Check out this post filled with 16 work from home jobs with Amazon!
6. LiveOps
At LiveOps, you can set your own hours and work from wherever you like as an independent contractor. As a contact center, LiveOps’ pay is based on a per-talk-minute rate, meaning that the more calls you make, the more money you make.
Most positions are for outbound sales agents and bilingual call center agents. Being bilingual will help you in the hiring process.
LiveOps has a 3.6-star rating on Glassdoor.
Interested in learning more about LiveOps and how the company works? Take a look at this post about working from home with LiveOps!
7. Smith.ai
Smith.ai hires virtual receptionists for companies looking to outsource their customer service. You work from home and can work with all kinds of companies, answering questions and providing sales support through calls or web chats.
As a Customer Engagement Representative, you’ll receive paid training and scripts to help you build connections with prospects and set up appointments for potential customers. Benefits are available for both full-time and part-time employees, and schedules are flexible.
Smith.ai has a 3.6-star rating on Glassdoor.
8. Working Solutions
Working Solutions hires contractors to work in customer service, tech support, and sales. The company pays up to $19 an hour, depending on the complexity of the work.
While the position is remote, they only hire independent contractors from the US or Canada.
Working Solutions has a 3.9-star rating on Glassdoor.
9. ACD Direct
ACD Direct is an outsourced contact center that provides customer interactions to its client companies. It often has openings for support specialists to work in its call center division.
All of their agents work from home across the United States. This does mean you are required to provide your own equipment, but you can enjoy working from the comfort of your own home office!
ACD Direct has a 2.8-star rating on Glassdoor.
10. CityTwist
CityTwist offers digital advertising services. Specializing in email marketing, the company frequently hires work from home appointment setters. They advertise a highly competitive salary, health insurance, paid time off, and a casual atmosphere.
CityTwist has a 3.3-star rating on Glassdoor.
11. Ansafone
You can find all kinds of work from home appointment setter jobs and other customer service positions at Ansafone. They service Fortune 500 companies, other businesses, and even government organizations.
All of their positions are work from home, and most are full-time. They’re almost always hiring!
Ansafone has a 3-star rating on Glassdoor.
12. Upstart
Upstart is an AI lending platform that helps provide affordable credit. Its employees can work anywhere in the US or from one of its offices in San Mateo, Columbus, or Austin.
Roles include:
- Inside sales
- Executive assistants
- IT support
- Customer success
Upstart has a 3.7-star rating on Glassdoor.
13. TTEC
TTEC offers part-time and full-time remote positions in customer service, sales, bilingual positions, and business support. TTEC offers hourly pay rates and a benefits package that includes health insurance and a 401k.
TTEC has a 3.4-star rating on Glassdoor.
14. OutPLEX
OutPLEX offers in-person roles in the US, Dominican Republic, and Columbia, as well as numerous work from home positions. Roles may include appointment schedulers and customer service representatives to assist in answering questions and concerns.
Their clientele is in the healthcare industry, so prior experience in a medical office is a plus.
OutPLEX has a 4.4-star rating on Glassdoor.
15. FlexJobs
FlexJobs is an online job board that specializes in remote and flexible job listings. They screen every single job on their site, so you never have to worry about falling prey to a scam.
The great thing about FlexJobs (and job boards in general) is that they have many different ways to sort job listings, so you can quickly find the type of work you want to do.
On their site, you’ll find an extensive list of remote appointment-setting jobs to check out. If you don’t see anything you like, you can set an email alert for new business opportunities in your field.
FlexJobs has a 4.3-star rating on Glassdoor.
16. ZipRecruiter
ZipRecruiter is another highly popular job board that makes it easy to apply for at-home appointment setter jobs. You can toggle listings based on several preferences to find the best position for you.
It also has an attached resume and “one-click-apply” functions so you can apply to new postings quickly and easily.
ZipRecruiter has a 3.6-star rating on Glassdoor.
17. 1840 & Company
1840 & Company connects remote talent from all over the world to businesses in need of quality talent. This platform allows you to choose your own workload, providing you with remote appointment-setting projects and widening your professional network.
1840 & Company has a 3.2-star rating on Glassdoor.
Appointment Setter Jobs Conclusion
If you’re an excellent communicator with strong interpersonal skills and are comfortable with sales correspondence, an appointment setter role may be for you.
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Have you heard of any other great appointment setter jobs? Leave them in the comments down below so we can all share the amazing work from home opportunities.
Originally published April 11, 2022. Content updated May 2024.