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Thursday, June 20, 2024

5 Companies With Remote Telephone Triage Jobs For Nurses


If you are a nurse looking to make money from home, you might consider getting involved in telephone triage. There are companies nationwide that are continually on the lookout for qualified nurses to fill these positions.

As a nurse doing telephone triage from home, you will take calls from patients, assess their various symptoms, and then help to point them in the right direction regarding medical care.

Pay for this is competitive with some nurses making around $30 an hour, give or take, although I’ve read it can be a stressful job — particularly during cold and flu season.

Pay, requirements, benefits, etc. will vary depending on who you work for.

Keep in mind that telephone triage from home often means working long shifts with nights and weekends most likely required. And just like with any phone job from home, background noise would need to be eliminated.

Below are some companies that regularly hire nurses to work from home doing telephone triage. Note that not all of these companies are hiring now. Still, it’s smart to keep tabs on them if this line of work interests you.

I also recommend checking with doctors and hospitals in your local area just to see if they have any similar openings for nurses to work at home.

Telephone Triage From Home – Companies Hiring Now to Consider

1 – CareXM

CareXM is currently hiring registered nurses for home health/hospice triage to work remotely.

They are hiring in all US states EXCEPT for Alaska, California, Connecticut, DC, Hawaii, Illinois, Massachusetts, Michigan, Minnesota, Nevada, New York, Oregon, Pennsylvania, Rhode Island, Washington or any US territories (e.g.Puerto Rico).

This is a part-time role with a minimum 20 hour per week commitment, with 10 of those hours being done on the weekend.

You need an RN license in good standing in a compact state to qualify. They are looking for people with 2+ years of clinical nursing experience in home health, palliative and/or hospice care. This is preferred, but not required.

Pay is $26 hourly and benefits are offered.

Go here for more details on the position at CareXM.

2 – Ohio Living

Ohio Living is currently looking for remote triage nurses living in or near Toledo, Ohio. This is a full-time role.

You must have a current unencumbered license for the state of Ohio to practice as a Registered Nurse (RN), and they specifically want people with at least three years experience in acute care, medical-surgical, oncology, or geriatric nursing.

They offer a great benefits package but unfortunately, the pay rate is not listed.

Go here for more details and to apply.

3 – Sequence Health

Sequence Health is currently hiring a part-time triage nurse to work remotely.

Per the job description posted on LinkedIn, “This is a Part-time, Weekend, 12-hour Day shift, being offered remotely. The pay range is a $25-30 hourly rate.”

To qualify, you must be a registered nurse with an unencumbered e-NCL Licensure. California licensure is required. Minimum of 5 years’ experience in working in a variety of direct patient care settings including Emergency Department, Labor and Delivery, Critical Care. Women’s Health or Labor and Delivery experience preferred.

Go here for more details and to apply.

4 – United Health Care

Hires work from home call center RN’s regularly. Right now, they are seeking nurses for telephone triage with licenses in Michigan, New York, and California as well as at least one other state.

They are currently hiring nurses to work second shift.

You must also hold a bachelor’s degree along with the required nursing licenses. They prefer to hire nurses with ER, urgent care or ICU experience; preferred within the past 1-2 years.

The pay rate will depend on the state you live in as well as other factors, but you should expect to earn at minimum $28 hourly.

Go here to learn more about this opening at United Health Care.

5 – SCP Health

SCP Health is hiring an RN triage nurse to work at least 10 hours per month, with the ability to work a full shift that ranges from 4 – 12 hours to meet the required 10 hours per month.

Per the job description, you must have a nursing degree, an active, unrestricted RN licensure with at least five years of RN clinical nursing experience, and you are located in a state with a nurse compact license available and have a private, quiet place to work from home with reliable high speed internet service.

Pay rate is not listed.

Go here for more details and to apply.

Nursing Resource You Should Browse

While I was digging around for information on telephone triage from home, I came across an insightful forum among nurses who are/were doing triage from home.

Lots of info is posted with nurses giving each tips, advice, resources, and more. You can check that out here.

Interested in the Admin Side of Remote Medical Work?

Some other remote work options in the medical field that are more on the admin side of things include medical scribing, medical billing, medical coding, and medical transcription.

You can work remotely as a medical scribe in many cases as a newbie (it’s more entry-level), but coding, billing, and transcription do typically require training and/or certification before a company will hire you to work for them.

CareerStep is a reputable, online school that offers this training. It’s entirely self-paced, so you can work it around your life.

While the courses are on the pricier side, they do offer payment plans to help plus discounts for military spouses.

Go here if you’d like to learn more about CareerStep and what they offer.

Good luck!

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