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Monday, September 9, 2024

Does Shopify Give You an E-mail? (& Is It Free in 2023?)


If you happen to’re a Shopify retailer proprietor, you would possibly surprise if Shopify offers you an e-mail tackle.

The reply is: sure!

Shopify offers you free e-mail addresses so long as you bought a customized area by means of Shopify and are on the Fundamental pricing plan or any costlier plan.

However wait, how do you get an e-mail from Shopify? And may you e-mail clients straight from Shopify’s dashboard?

We’ll clarify all that and extra.

First, let’s lower to the chase and perceive how Shopify’s e-mail function works and the way to get began utilizing it.

Tip: Did you create your Shopify account already? If not, enroll by clicking this hyperlink right here to get a free 3-day trial + pay $1/month for the primary 3 months!

Get your free Shopify trial

Does Shopify provide you with an e-mail?

Person sitting next to a laptop

Sure, Shopify offers you limitless e-mail addresses, however provided that you bought a customized area from Shopify and are on the Fundamental or above plan.

For instance, for those who purchase a website identify like ‘www.dodropshipping.com’ by means of Shopify and also you’re utilizing at the very least the Fundamental Shopify plan, then you may create e-mail addresses like ‘contact@dodropshipping.com’ or ‘media@dodropshipping.com.’

That mentioned, Shopify doesn’t present e-mail internet hosting. The emails you obtain out of your clients can be forwarded to your private e-mail account with one other supplier like Gmail or Outlook.

We’ll be taught extra about that later. First, let’s perceive how one can create e-mail addresses on Shopify.

Comply with these steps to create e-mail addresses on Shopify without cost:

  1. Go to your Shopify admin and click on ‘Settings.’
  2. Click on ‘Domains’ on the left aspect menu panel.
  3. Click on the first area identify.
  4. Go to the ‘E-mail forwarding’ part and click on the ‘Add forwarding e-mail’ hyperlink.
  5. Add a forwarding e-mail tackle that your clients will use to e-mail your on-line retailer. For instance, enter ‘contact’ if you need clients to make use of ‘contact@instance.com’ to e-mail you.
  6. Add an e-mail tackle the place you’ll obtain the forwarded emails within the ‘Receiving e-mail tackle’ subject. For instance, enter your private e-mail tackle like ‘yourname@gmail.com.’
  7. Click on ‘Save.’

Repeat the steps so as to add as many forwarding e-mail addresses as you need. After that, check if the e-mail forwarding is working correctly.

Ship an e-mail to your customized e-mail tackle. Then examine your forwarding e-mail tackle account to see if in case you have obtained the e-mail.

However right here’s the catch – whenever you reply to that e-mail, the e-mail can be despatched out of your receiving e-mail tackle and never the customized area e-mail tackle you created.

So what if you wish to reply out of your customized area tackle? And what if you need your customized area addresses to have their very own inboxes?

In that case, you’ll want to make use of an e-mail internet hosting service. Shopify suggests utilizing Google Workspace or Zoho Mail to host emails.

The variety of customized area identify addresses you may add will rely in your e-mail internet hosting service supplier and plan.

Shopify E-mail: The e-mail app from Shopify

Shopify Email app on App Store

Now, you might be questioning if Shopify permits you to e-mail clients from the Shopify dashboard. The excellent news is – it does!

Shopify permits you to create e-mail campaigns for all your clients and particular buyer teams by means of its e-mail app.

Shopify E-mail is Shopify’s built-in e-mail advertising and marketing app that lets you ship emails out of your on-line retailer with out utilizing a third-party app.

Who can use Shopify E-mail?

All Shopify retailers utilizing Fundamental Shopify and better plans can use Shopify E-mail.

If you happen to’re on the trial plan, you may nonetheless use Shopify E-mail to ship check emails to your self. However you received’t have the ability to ship check emails to your subscribers.

Is Shopify E-mail free?

Shopify E-mail is partially free. All Shopify customers utilizing the Fundamental Shopify plan and above get the primary 10,000 emails without cost every month.

After you exceed the free 10,000 emails restrict, Shopify will cost you 0.001 per e-mail. However you aren’t billed till the full prices attain $0.005.

So, for instance, for those who ship 11,000 emails in a month, Shopify will cost you $1 for the surplus 1,000 emails.

You may view the Shopify E-mail prices within the ‘Billing’ part of your Shopify admin:

Shopify email pricing

How do you put in Shopify E-mail?

Putting in Shopify E-mail is kind of easy.

Comply with these steps to put in Shopify E-mail and create a marketing campaign:

  1. Discover Shopify E-mail on the Shopify App Retailer.
  2. Click on ‘Add app’ to obtain it. You’ll be prompted to log in to your Shopify account for those who haven’t already.
  3. Click on ‘Set up app.’
  4. Discover the ‘Advertising’ part in your Shopify admin.
  5. Click on ‘Create marketing campaign’ > ‘Shopify E-mail.’

What number of e-mail addresses can you’ve with Shopify E-mail?

Shopify E-mail doesn’t present e-mail addresses because it’s solely an e-mail service supplier and never an e-mail internet hosting supplier.

E-mail service suppliers will let you ship advertising and marketing emails to your subscribers. However, e-mail internet hosting is a service that means that you can retailer your emails in an inbox.

Consider an e-mail service supplier like a postman who collects messages from you and delivers them to the receiver. However an e-mail internet hosting service is sort of a submit workplace the place your messages can be saved and sorted.

FAQs about Shopify E-mail

Do you’ve every other questions on Shopify E-mail? If that’s the case, check out the FAQs part under:

How do you e-mail your clients from Shopify?

You may e-mail your Shopify clients by going to ‘Prospects’ and deciding on the shopper you wish to e-mail. Click on on the shopper’s e-mail tackle, add a message within the e-mail editor pop-up, choose the checkbox to obtain a duplicate of the message, and click on ‘Ship e-mail.’

How do you e-mail all of your clients on Shopify?

You should utilize an e-mail service supplier resembling Shopify’s very personal Shopify E-mail or a third-party app like Klaviyo to e-mail your clients from Shopify.

Can Shopify ship automated emails?

Sure, Shopify can ship automated emails resembling welcome, first buy upsell, and deserted cart emails utilizing Shopify E-mail.
You may also use third-party e-mail service suppliers like Klaviyo or MailChimp to ship automated emails to your clients.

How do I obtain emails from Shopify?

You routinely obtain emails from Shopify on the e-mail tackle you utilize to enroll in Shopify.

Abstract

Earlier than we go to the conclusion, we’ve created a fast abstract of this text for you, so you may simply bear in mind it:

  • Shopify offers you free customized area e-mail addresses if you’re on their Fundamental or greater plans and have bought a customized area straight from Shopify.
  • You may create limitless e-mail addresses with Shopify.
  • Shopify doesn’t present e-mail internet hosting. So the emails you obtain out of your clients in your customized e-mail addresses can be forwarded to your Gmail or Outlook e-mail addresses.
  • Shopify has an e-mail advertising and marketing app referred to as ‘Shopify E-mail’ that allows you to create e-mail campaigns and ship emails to your clients.

Conclusion

There you’ve it! Now you realize that Shopify offers free e-mail addresses as part of the Fundamental plan and better packages.

However you may’t actually use them to speak together with your clients. For that, it is advisable to use an e-mail internet hosting service like Zoho Mail.

That mentioned, you may e-mail clients from the Shopify admin, each individually and in segments.

If you wish to ship automated emails to your clients if they’ve deserted their cart or simply positioned an order, you should utilize Shopify E-mail, a easy and intuitive e-mail advertising and marketing app.

Have extra questions? Please be at liberty to remark under, and we’ll get again to you quickly!

Need to be taught extra about Shopify?

Prepared to maneuver your Shopify retailer to the subsequent degree? Try the articles under:

Plus, don’t neglect to take a look at our in-depth the way to begin a Shopify retailer information right here.

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