Monday, May 20, 2024

Micala P. | Arise Work From Home % %


My journey in finding the Arise® Platform started in 2016 when I was researching work-from-home opportunities. Because of my health, I thought it would be a good option for me but I’m a skeptic, so I was very leery when looking into the different work-from-home opportunities and finding one that would work for me. It took me 2 years before the events in my life made the choice for me, and working from home was the only viable option. In 2018 I started using the Arise® Platform and I chose the major theme park as my first client program – the happiest place for me!  

Servicing on the platform worked well for me as, due to my health I was on disability, and back and forth to doctors’ appointments. But I was able to work my schedule around my needs to take care of myself. Then, once I was feeling better, my dad got ill, and I had to be home more to take care of him until he passed away. The platform was there for me when I needed it. I knew I had responsibilities; I knew people were counting on me, and this kept me from falling into a deep depression. It gave me purpose, especially when shortly thereafter I experienced several other losses of friends and family members. Knowing someone needed me and I was responsible for my commitments to the platform kept me going daily. 

Now, I’ve moved my mom in with me so we can have quality time together. When I’m not servicing, we do projects around the house, take the dogs for walks, and just enjoy each other’s company. I am also able to spend more time with my daughter and the rest of the family. 

In the time I’ve been using the Arise® Platform, I have serviced a few different programs, including the major sporting goods store and a major tax software company. Even though I have an accounting/financial analyst background, I’ve found the home improvement and major theme park programs to be the right fit for me. But I still want to grow, the platform has inspired me to want to continue to grow–professionally, and personally. I enjoy helping the agents who work for my business and want to expand it and I’m going back to school to get my doctorate too! 

Quick Q&A with Micala: 

  1. What do you like best about the program(s) you service? I provide service for the home improvement program, which I love because I’m able to do a variety of different things. The customers are calling because they truly need help. Servicing this program, you need to stay on top of your resources, and I recommend attending the huddles too! I also service the major theme park – and I just love these calls! Their systems are easy, the customers are happy, and it is just a consistently happy atmosphere. The support provided is top-notch! 
  1. Why would you recommend the Arise® Platform to others? For the flexibility and freedom! It pushes you to be organized and self-sufficient. I always recommend that you review your resources, like CrowdHub, and make your schedule and stick to it! 
  1. In one word, how would you describe the Arise® Platform? Flexibility!  

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