Tuesday, April 16, 2024

The way to Select the Greatest Ecommerce Platform (2023 Information)

For those who’re an entrepreneur seeking to set up a web based retailer, selecting your ecommerce platform is a vital choice.

With dozens of ecommerce platforms accessible and extra rising yearly, it may be difficult to resolve which platform gives the most effective mixture of providers, options, and pricing.

So, how are you aware which ecommerce platform suits your wants greatest?

On this information, we’ll stroll by means of some key issues for choosing the best ecommerce platform to create and develop your online business in 2023 – learn on to be taught extra!

What’s an ecommerce platform?

Explanation of what an ecommerce platform is

While you hear the time period ‘ecommerce platform,’ you would possibly consider an internet site like Amazon or eBay.

In any case, they’re each very obvious platforms when purchasing on-line.

Nonetheless, Amazon and eBay are not examples of ecommerce platforms!

Amazon and eBay are examples of on-line marketplaces. Whereas they might appear to be ecommerce platforms, there are some essential variations between on-line marketplaces and ecommerce platforms. (We’ll talk about these under.)

So, what’s an ecommerce platform precisely?

An ecommerce platform is a software program answer that permits a enterprise to promote services or products on-line by means of its personal web site. Along with internet hosting an internet site, an ecommerce platform offers instruments for managing stock, processing funds, and delivery orders.

The principle distinction between an ecommerce platform and a web based market is that an ecommerce platform means that you can arrange your personal web site.

In distinction, a web based market is an already-existing web site the place you promote merchandise amongst different retailers.

Online store custom image

In different phrases, an ecommerce platform helps you create each the forefront of your retailer and the ‘brains’ behind it, integrating components like order, product, and buyer administration right into a understandable complete.

It allows you to do issues like:

  • Managing and fulfilling your orders.
  • Including, enhancing, or eradicating your merchandise.
  • your retailer’s analytics.
  • Enhancing the looks of your on-line retailer.
  • And way more!

11 Elements to contemplate when selecting an ecommerce platform

An ecommerce platform is a posh instrument, and corporations spend thousands and thousands every year to additional develop their platform and attempt to make it superior to opponents’ platforms.

As such, there are fairly a couple of issues you may think about when selecting an ecommerce platform. Listed here are 11 of a very powerful ones!

1. The platform’s focus

To start with, it’s essential to contemplate the platform’s focus.

Completely different ecommerce platforms are optimized for several types of commerce.

As an illustration, dropshippers typically require particular success and supply options that conventional ecommerce shops don’t. Equally, digital merchandise typically require distinctive options resembling subscription billing or digital content material distribution.

So, consider the capabilities of every platform to make sure it could actually accommodate your specific wants!

Listed here are some examples of ecommerce platforms targeted on particular forms of on-line shops:

  • ShopBase: Constructed for dropshipping & print on demand.
  • Gumroad: Constructed for promoting digital providers.
  • SamCart: Constructed for promoting digital merchandise.
  • Huge Cartel: Constructed for artists & makers.
Big Cartel homepage

Word: Not all platforms are designed for a selected sort of retailer. Many ecommerce platforms can accompany various forms of on-line shops. As an illustration, you should use Shopify to begin a dropshipping retailer, promote digital merchandise, and extra.

2. Pricing

Price is at all times an essential consideration when selecting an ecommerce platform.

The pricing of an ecommerce platform can differ considerably relying on its capabilities.

Some platforms might supply free variations however often embrace restricted performance or are advertising-based. Others have subscription fashions with annual or month-to-month charges and typically characteristic quantity reductions.

So, earlier than selecting an ecommerce platform, ask your self these questions:

  • Are there setup prices for this ecommerce platform?
  • Do they cost a month-to-month or yearly charge?
  • If the platform is free, will that you must pay further for any further options you would possibly want?
  • Do they take a share of your income? Is that this fastened, or does it fluctuate primarily based on site visitors or gross sales?
  • Are you able to simply improve or downgrade your pricing plan?
Pricing plans of Shopify
Shopify’s pricing plans

3. Ease of use

One other essential issue to contemplate is the benefit of use.

You need to select a intuitive platform so to shortly and simply arrange your retailer and handle it day by day, even in case you don’t have any technical expertise.

Ecwid simple online store builder
Supply: Ecwid

Platforms that supply video tutorials, setup wizards, and drag-and-drop editors are often nice for serving to inexperienced customers get began shortly.

The very last thing you need is to spend hours determining methods to use your ecommerce platform solely to surrender in frustration.

4. Cost gateways

When finalizing a sale, you will want a approach to gather cash out of your clients safely.

That’s the place fee gateways are available in.

When selecting an ecommerce platform, make sure that it could actually hook up with the preferred and well-recognized fee gateways (resembling PayPal, Stripe, or Sq.).

A man sitting behind a laptop with payment gateways

Be sure that the accessible fee gateways are safe, compliant with the most recent information safety laws, and supply options resembling fraud prevention instruments and recurring billing assist.

List of payment providers on BigCommerce
Supply: BigCommerce

You too can test if the charges related to every transaction are affordable and make sense to your particular enterprise mannequin.

5. Delivery integrations

For those who plan on promoting bodily merchandise, you’ll want to make sure that your ecommerce platform integrates together with your chosen delivery supplier (resembling UPS or FedEx).

This integration will let you robotically calculate delivery charges and print delivery labels from inside your ecommerce platform. With out it, you’ll have to deal with delivery manually, which will be very time-consuming.

Shipping extensions on WooCommerce
Delivery extensions on WooCommerce

6. Advertising instruments

Most ecommerce platforms include varied built-in advertising and marketing instruments that may assist you promote your online business and merchandise on-line.

SEO tools on ShopBase
Web optimization instruments on ShopBase

These instruments embrace electronic mail advertising and marketing, social media integrations, and search engine marketing (Web optimization).

For instance, one of many advantages of an Web optimization-friendly ecommerce platform is that it could actually assist you to rank increased in search engine outcomes pages (SERPs).

Example of how rich snippets look like on Google

And, when your retailer seems extra typically on search engines like google like Google, it can enhance site visitors and gross sales!

7. Third-party purposes

It doesn’t matter which ecommerce platform you choose; there’s a excessive probability you’ll have to set up further apps or plugins to get the precise functionalities you want.

And if you’d like your retailer to run easily along with these apps, your ecommerce platform will need to have an integration for them.

Many good ecommerce platforms will supply some form of app retailer the place you could find apps and plugins designed to connect with your retailer.

For instance, right here is a picture of the app retailer on BigCommerce:

BigCommerce ecommerce apps

8. Buyer assist

Even the most effective platforms can have points sometimes, so you have to have entry to buyer assist in case you run into any issues. Ideally, it is best to select a platform that provides 24/7 buyer assist by way of cellphone, electronic mail, or stay chat.

Moreover, see if the platform has a information base system so you may lookup solutions by yourself.

For instance, Shopify has a wonderful assist workforce that provides 24/7 assist:

Shopify customer support options

They provide award-winning assist by way of cellphone, chat, electronic mail, or Twitter. However in addition they have a big Shopify group discussion board the place you may join with different retailers to be taught and get assist.

You too can discover solutions to your questions by means of the Shopify Weblog, tutorials, webinars, and the Shopify Youtube channel.

9. Scalability

One other essential issue to contemplate is scalability.

For those who anticipate your online business rising quickly, you will want an ecommerce platform to accommodate that development.

You will have a platform that means that you can simply add new merchandise, classes, and options as your retailer grows.

To not point out, you’ll want a platform that may deal with the elevated site visitors and gross sales quantity!

In any other case, you could have to change platforms down the highway, which will be each expensive and time-consuming.

For instance, in 2015, Gymshark’s web site (then constructed on Magento) went down for eight hours straight throughout Black Friday.

The crash value Gymshark an estimated $143k in gross sales and a lack of buyer belief!

Since then, Gymshark migrated to Shopify Plus and by no means had any extra issues associated to scalability. What’s extra, they grew to a $1.2+ billion firm with a 900-strong workforce.

Shopify Plus homepage

10. Order administration

One other issue to contemplate is order administration. You will have an ecommerce platform that makes monitoring orders and managing buyer info straightforward.

Including or eradicating merchandise out of your retailer as wanted must also be straightforward.

So, earlier than selecting a platform, think about the next:

  • Are you able to view, edit, create, and fulfill orders straight from the admin dashboard?
  • Are you able to print invoices, packing slips, and delivery labels?
  • Is there a restrict to the variety of merchandise you may publish?
  • Are you able to supply a number of variants of 1 product?
Shopify order management tools
Supply: Shopify

11. Cell-friendly

Subsequent up is the platform’s mobile-friendliness.

This goes in two instructions.

To start with, will your retailer supply an amazing expertise for cellular guests?

Keep in mind, round 56% of on-line gross sales come from cellular gadgets, so having a mobile-friendly on-line retailer is essential.

Second, will you be capable to work in your retailer out of your cellular gadgets?

In immediately’s dynamic world, some ecommerce platforms like Shopify supply a cellular app that means that you can handle your on-line retailer from anyplace:

Shopify mobile app introduction page

How do you select the most effective ecommerce platform?

Now that you understand concerning the elements to contemplate, you’re already significantly better ready to decide on the proper ecommerce platform.

However how do you truly select the most effective one?

Listed here are 5 steps to comply with:

1. Think about your online business’s wants

Step one in selecting the most effective ecommerce platform for your online business is to contemplate your wants.

  • What’s your ecommerce enterprise mannequin?
  • Which options do that you must perform that enterprise mannequin?
  • Do you want any integrations with different third-party instruments and providers?
  • What sort of merchandise do you promote?
  • What number of merchandise do you promote?
  • What are your delivery and success wants?

Answering these questions will assist you slender down your choices and select a platform that’s well-suited for your online business.

Finding dropshipping stores

2. Analysis your choices

When you perceive your online business’s wants, you may start researching your ecommerce platform choices.

There are a lot of totally different platforms accessible, so it’s essential to take the time to learn critiques and evaluate options.

Researching totally different platforms and their options may help information your choice as a result of you could find one or a couple of that meet your online business’s wants.

Keep in mind, some platforms could also be extra suited to sure forms of ecommerce companies than others, so make sure to preserve that in thoughts as you analysis.

Two people searching on Google

3. Think about your finances

The next step in selecting an ecommerce platform is your finances.

Completely different platforms supply totally different options and pricing choices, so it’s essential to estimate how a lot you’re keen and in a position to spend earlier than making any choices.

Search for an ecommerce platform that provides the options you want at a worth level that matches your finances.

Remember that chances are you’ll have to pay further charges for issues like internet hosting, domains, and fee processing, so make sure to issue these into your finances as properly.

Someone trying to figure out what a good profit margin is

4. Examine options

When you’ve narrowed your choices to a couple platforms, it’s time to check options.

If every part goes properly, all choices in your checklist ought to present the options your online business requires.

Nonetheless, listed below are another nice options chances are you’ll need to search for:

  • Automated deserted cart restoration emails.
  • Superior analytic studies.
  • Retailer language translation.
  • Pre- and post-purchase upsells.
  • Product critiques.
  • Multi-channel promoting assist.
Shopify online store features

5. Select a platform and get began!

After doing all of your analysis, it is best to now be prepared to decide on an ecommerce platform for your online business.

When you’ve made your choice, it’s time to get began!

And earlier than we go in direction of the top of the article, here’s a tip; most platforms supply free trials, so make sure to benefit from them earlier than committing to a paid plan!

Tip: Did you create your Shopify account already? If not, enroll by clicking this hyperlink right here to get a free 3-day trial + pay $1/month for the primary 3 months!

Get your free Shopify trial

5 Superior ecommerce platforms to take a look at

Analysis will be time-consuming, so we chosen 5 high ecommerce platforms it is best to take a look at in 2023.

The desk under presents the most effective ecommerce platform choices relying in your wants:

You want: The best choice(s) for you:
One of the best platform total for ecommerce Shopify or BigCommerce
One of the best Web optimization efficiency WooCommerce
The platform constructed explicitly for dropshippers ShopBase
The most cost effective platform Shift4Shop (within the US) or ShopBase
The platform that provides the most effective sources Shopify
Essentially the most versatile and customizable platform WooCommerce
The platform with the best setup for a dropshipping retailer ShopBase
What’s the greatest ecommerce platform for you?

Tip: On the lookout for an in-depth overview of every platform? You’ll discover it on this article!


Earlier than we go to the conclusion, we’ve created a fast abstract of this text for you, so you may simply keep in mind it:

  • Ecommerce platforms are software program options that allow companies to promote services or products on-line by means of their very own web sites.
  • In distinction to on-line marketplaces (e.g., Amazon, eBay), ecommerce platforms permit companies extra management over their web site and embrace instruments for managing stock, processing funds, and delivery orders.
  • There are a lot of elements to contemplate when selecting an ecommerce platform, together with focus/specialization, pricing, ease of use, accessible fee gateways, and mobile-friendliness.
  • To decide on the most effective ecommerce platform, think about your online business’s wants, analysis your choices, and think about your finances. Lastly, evaluate the platforms’ options to search out the one that matches you greatest!


For those who’re searching for an ecommerce platform to create your on-line retailer, there are a couple of elements you’ll want to contemplate first.

The platform’s focus, pricing, ease of use, and advertising and marketing instruments are only a few.

When you’ve discovered the proper match, it’s time to start out constructing your dream retailer.

Undecided the place to start out? Try our information on methods to create a web based retailer right here!

And don’t neglect to have some enjoyable with it! Constructing and launching a brand new on-line retailer generally is a very thrilling time for any enterprise proprietor.

Have an amazing remainder of your day!

Need to be taught extra about ecommerce?

Prepared to maneuver your on-line retailer to the subsequent stage? Try the articles under:

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